Reon King
St Louis,MO
Summary
I am very reliable, very fast learner! love you learn new things and meet new people. I have very good work back ground and has worked in a few feilds.....
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Jack In The Box
Saint Louis, MO
08.2021 - 12.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Delivery Associate
Aaron's
Saint Louis, MO
06.2019 - 12.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Service Representative
Best Ones Tire
Saint Louis, MO
03.2021 - 04.2022
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved concerns with products or services to help with retention and drive sales.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
Assistant Manager
Popeyes
Saint, MO
05.2020 - 01.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Diver/mover
Slumberland Furniture
Saint Louis, MO
08.2020 - 06.2021
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Strapped items down over protective padding to secure throughout transportation.
Clerk
Moto Mart
Saint Louis, MO
02.2019 - 06.2020
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Shift Leader
Lee"s
Lake Saint Louis, MO
06.2018 - 11.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Regulated pricing, inventory count and supply during shift hours.
Education
High School Diploma -
Jennings High School
Lake Saint Louis, MO05.2011
Skills
- Teradata Database
- Marketo Marketing Automation
- Policy Development and Enforcement
- Hiring and Training
- Sales Promotion
- Microsoft Excel
Timeline
Assistant Store Manager
Jack In The Box
08.2021 - 12.2022
Service Representative
Best Ones Tire
03.2021 - 04.2022
Diver/mover
Slumberland Furniture
08.2020 - 06.2021
Assistant Manager
Popeyes
05.2020 - 01.2022
Delivery Associate
Aaron's
06.2019 - 12.2022
Clerk
Moto Mart
02.2019 - 06.2020
Shift Leader
Lee"s
06.2018 - 11.2019
High School Diploma -
Jennings High School
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