Repah Jennings-Toliniu
Fairfield,CA
Summary
Dynamic professional with a strong background in customer service and patient care, notably at Apartment Management Consultants. Proven ability to enhance tenant retention through effective communication and conflict resolution. Skilled in clinical documentation and compassionate care, ensuring optimal health outcomes while fostering a supportive environment.
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Apartment Management Consultants
08.2023 - 04.2025
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Generated reports covering details about data, system operation, and error monitoring.
Caregiver
Comfort Keepers
02.2023 - 07.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Caregiver
Extended Family Care
09.2022 - 02.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Certified Phlebotomy Technician
CALRegional
Fairfield, CA10-2023
High School Diploma -
Fairfield High School
Fairfield, CA06-2022
Skills
- Direct patient care
- Patient care
- Patient assessment
- Clinical documentation
- Compassionate care
- HIPAA protocol adherence
- Customer service
- Time management
- Team motivation
- Computer operations management
- HUD & Tax Credit experienced
- Multitasking
Certification
- Certified Phlebotomist Technician I
- Certified Basic Life Support
Timeline
Assistant Manager
Apartment Management Consultants
08.2023 - 04.2025
Caregiver
Comfort Keepers
02.2023 - 07.2023
Caregiver
Extended Family Care
09.2022 - 02.2023
Certified Phlebotomy Technician
CALRegional
High School Diploma -
Fairfield High School
Similar Profiles
Mayra MartinezMayra Martinez
Regional Property Manager at Apartment Management ConsultantsRegional Property Manager at Apartment Management Consultants
Ana SaenzAna Saenz
Assistant Property Manager at Apartment Management ConsultantsAssistant Property Manager at Apartment Management Consultants
Raenette RodriguezRaenette Rodriguez
Property Manager at Apartment Management ConsultantsProperty Manager at Apartment Management Consultants
Castro RobertCastro Robert
Route Delivery Driver at RNDC. //. Young’s Market CompanyRoute Delivery Driver at RNDC. //. Young’s Market Company
Alliah ValentinAlliah Valentin
Certified Nursing Assistant at Fairfield Post Acute RehabCertified Nursing Assistant at Fairfield Post Acute Rehab