Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Requran Brown

Lakeville,USA

Summary

To be a positive light in your organization that will benefit all leaders and associates alike. I am a strong and hardworking individual who strives for success in everything I do.

Overview

5
5
years of professional experience

Work History

Sales Assistant

HOM Furniture
06.2024 - Current
  • Greeted customers and provided assistance with product selection.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.

Brand Advocate

Sagility
09.2020 - 03.2024
  • Company Overview: Jamaica
  • My job required me to update the clients or patients personal information, banking information and provide the benefit information for their health insurance for the first year on the job
  • Then I went to claims where I provided information on the benefits of the policies and information on their claims
  • I also addressed payment issues with the providers as well and identified and reported fraud claims
  • I also received a certificate of appreciation for most outstanding KPIs for the month of November 2022
  • This included call quality, attendance, adherence and customer satisfaction
  • Jamaica

Education

Pre-university certificate -

Jonathan Grant High School
Spanish Town
06.2020

High School Diploma -

Jonathan Grant High School
Spanish Town
06.2019

Skills

  • Product Promotion
  • Active listening
  • Multitasking
  • Data entry
  • Adaptability and Flexibility
  • Continuous Improvement
  • Problem-Solving
  • Customer service
  • Great communication skills
  • Processing payments
  • Team support and assistance
  • Cash Handling
  • Point of sale operation
  • Returns and exchanges

References

Available upon request.

Languages

English
Full Professional

Timeline

Sales Assistant

HOM Furniture
06.2024 - Current

Brand Advocate

Sagility
09.2020 - 03.2024

Pre-university certificate -

Jonathan Grant High School

High School Diploma -

Jonathan Grant High School

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Requran Brown