Summary
Overview
Work History
Education
Skills
Timeline
Barista
Eric Romero

Eric Romero

Denver,CO

Summary

Flexible and organized Restaurant Manager with 2 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

Raising Cane's Chicken Fingers
Littleton, CO
08.2020 - 10.2023
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Optimized profits by controlling food, beverage and labor costs.
  • Resolved and investigated complaints regarding service, food quality and accommodations.

Sandwich Artist

SUBWAY®Restaurants
Denver, CO
03.2020 - 06.2023
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Followed established procedures for handling money transactions accurately.
  • Upsold additional items to increase store profits.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Completed opening, closing and shift change tasks by following company guidelines.

Stocker

Restaurant Depot
Denver, CO
01.2020 - 03.2020
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Inspected stock for damage or defects and reported issues to management.
  • Assisted with store displays and window dressing as needed.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Assisted customers by locating items and loading heavy purchases in vehicles.

Education

High School Diploma -

Ramona High School
Ramona, CA
05.2019

Skills

  • Customer Engagement
  • Restaurant Operations Management
  • Operations Management
  • Staff Management
  • Labor and Food Cost Control
  • Conflict Resolution Techniques
  • Complaint Resolution

Timeline

Restaurant Manager

Raising Cane's Chicken Fingers
08.2020 - 10.2023

Sandwich Artist

SUBWAY®Restaurants
03.2020 - 06.2023

Stocker

Restaurant Depot
01.2020 - 03.2020

High School Diploma -

Ramona High School

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Eric Romero