Resea Grandberry
Tampa,USA
Summary
Dedicated and client-focused professional with a strong commitment to exceeding expectations. Seeking growth opportunities to enhance career trajectory. Committed to going above and beyond for clients, ensuring their satisfaction and success. Constantly striving to expand skill set and knowledge base to deliver exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
Sevita
Tampa, FL
06.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
- Enhanced client independence by providing personalized support and implementing individualized care plans.
- Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
Amazon Delivery Driver
Tampa Delivery Service
Land O' Lakes, FL
09.2022 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Associate
Walmart
Tampa, FL
01.2018 - 05.2022
- Replenish merchandise
- Maintain clean workspace
- Assist Customers
- Prepare store for the next day
- Throw freight
Customer Service Associate
Wawa
Tampa, FL
10.2021 - 12.2021
Produce Team Leader
Walmart
Tampa, FL
10.2020 - 10.2021
FOH/BOH
Wow That's Fresh
Tampa, FL
11.2017 - 12.2017
- Assists in Handling All Payments
- Working In Kitchen
Manager
Burger King
Tampa, FL
02.2016 - 11.2017
- Cashier
- Assist in Handing Invoices and Inventory
- Greet customers
- Keep work area clean
- Show great customer service,etc
- Accomplishments: Manager
Sales Associate
JCPenney
Tampa, FL
11.2016 - 12.2016
- Assist in helping customers
- Handle all forms of payments
- Push credit card applications
- Greet customers
Seasonal Stock Associate
dd's DISCOUNTS
Tampa, FL
12.2015 - 01.2016
- Keep workspace clean
- Assist in unloading merchandise
- Replenish merchandise from stockroom to sales floor
Education
High school or equivalent -
Brookshire International
Tampa, FLSkills
- Freight Experience
- Pallet Jack
- Load & Unload
- Produce Experience
- Produce
- Merchandising
- Stocking
- Food safety
- Order picking
- Order Picker
- Customer service
- Disability Awareness
- Emotional Support
- Meal Preparation
- Personal Hygiene Assistance
- Transportation Assistance
- Patient Care
- First-aid and CPR
- Physical assistance
- Adaptive equipment use
- Respectful and Compassionate
- Special Needs Care
- Daily living assistance
- Strong Ethics
- Multitasking and Organization
- Supportive Companionship
- Behavior redirection
- Client documentation
- HIPAA Compliance
- Complex Problem-Solving
- Heavy Lifting
- Documentation
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
First Aid/CPR/AED through Red Cross
Timeline
Direct Support Professional Caregiver
Sevita
06.2024 - Current
Amazon Delivery Driver
Tampa Delivery Service
09.2022 - 06.2024
Customer Service Associate
Wawa
10.2021 - 12.2021
Produce Team Leader
Walmart
10.2020 - 10.2021
Associate
Walmart
01.2018 - 05.2022
FOH/BOH
Wow That's Fresh
11.2017 - 12.2017
Sales Associate
JCPenney
11.2016 - 12.2016
Manager
Burger King
02.2016 - 11.2017
Seasonal Stock Associate
dd's DISCOUNTS
12.2015 - 01.2016
High school or equivalent -
Brookshire International