Summary
Overview
Work History
Education
Skills
Certification
Training
Languages
Community Leadership
Qualifications Summary
Language Skills
Accomplishments
Timeline
Generic

Reshu Acharya

Berkeley,CA

Summary

High-achieving, people-centered social services and training specialist with extensive experience across elderly-centered, youth-focused, and family-based programs. Proven ability to conduct thorough intakes and assessments, design and implement impactful programs, and coordinate comprehensive services that enhance client well-being. Skilled at building meaningful relationships with diverse populations, including seniors, children, immigrant families, and system-involved youth, while collaborating effectively with multidisciplinary teams and community partners. Recognized for empathy, cultural competence, sound judgment, and creative problem-solving, with a demonstrated capacity to troubleshoot complex challenges, resolve conflicts, and advocate for client resources. Adept at training and mentoring staff, managing program operations, and translating direct service experience into broader systems-level impact. Passionate about advancing equitable, dignified care, and fostering human potential through both hands-on service and strategic program leadership.

Overview

13
13
years of professional experience
7
7
Certifications

Work History

Social Worker III

Alameda County Social Services Agency
Alameda, California
04.2025 - Current
  • Conducted thorough assessments to identify the needs and strengths of clients from diverse backgrounds.
  • Facilitated access to mental health services for clients experiencing emotional and psychological challenges.
  • Provided crisis intervention support, assessing immediate needs and developing safety plans for clients in distress.
  • Collaborated with community organizations to enhance service delivery and streamline resource access for clients.
  • Utilized culturally appropriate practices to engage clients and foster trust within the community.
  • Educated clients about available social services and assisted with applications for financial aid and benefits.
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.

Aging and Long Term Social Service policy manager

State of Washington DSHS
Olympia, Washington
10.2023 - 04.2025
  • Developed and implemented comprehensive policies to enhance service delivery for vulnerable populations.
  • Collaborated with various stakeholders to assess community needs and inform policy direction.
  • Facilitated training sessions for staff on new policies and compliance requirements.
  • Conducted in-depth data analysis to support policy recommendations and strategic initiatives.
  • Drafted reports and presented findings to senior management to inform decision-making processes.
  • Monitored legislative changes to ensure organizational policies were compliant with new regulations.
  • Led cross-departmental meetings to address policy-related challenges and align objectives.
  • Evaluated the impact of existing policies on service outcomes and community well-being.

Social Services Designee

CHRISTIAN CHURCH HOMES
Oakland, CA
01.2020 - 10.2023
  • Provided vital social services support to seniors in low-income housing communities.
  • Conducted comprehensive intakes and assessments for new and existing elderly seniors to evaluate needs.
  • Spearheaded planning and execution of daily enrichment activities for senior residents across 50 HUD-managed housing in Northern California.
  • Collaborated with community partners to identify resources, effectively communicating information to seniors.
  • Gave panel presentations biannually regarding programs and program budgets for Housing and Urban Development in Washington, DC.

Volunteer Coordinator

NARIKA FOUNDATION
Fremont, CA
01.2019 - 01.2023
  • Orchestrate volunteers for a non-profit committed to providing domestic violence services across the Bay Area.
  • Serve as a victim's advocate for women who are victims of domestic violence.
  • Champion outreach and coordinate volunteers for numerous events and programs.
  • Conduct assessments, intakes, and client reports, in addition to providing one-on-one peer counseling and referrals to community resources.
  • Non-profit committed to providing domestic violence services across the Bay Area.

Behavior Interventionist

THE INSTITUTE OF APPLIED BEHAVIOR ANALYSIS
Los Angeles, CA
01.2019 - 01.2023
  • Engage with children who have autism and other developmental delays as primary support staff.
  • Foster positive relationships with patients and families, and interact regularly with clients through different activities.
  • Lead socialization activities and provide personal care and support throughout the day.
  • Provider of expansive person-centered programs and support services designed to improve the lives of clients with challenging behavior.

Life Enrichment Manager

RICHMOND ART CENTER
Richmond, CA
01.2015 - 01.2023
  • Deliver high-level assistance for a non-profit facility focused on creating and sharing art within the community.
  • Master reception duties at the front desk, in addition to assisting teachers with weekend art classes, and summer camp.
  • Generate monthly reports, and present results to senior leaders for operational enhancements.
  • Adapted existing programs based on changing needs within the facility or community.
  • Lead weekly team meetings to discuss upcoming programs, address any issues or concerns related to programming, and assign tasks accordingly.
  • Achieved an overall instructor satisfaction score of over 90% for each camp.
  • Recognized based on exemplary performance with the Volunteer Spotlight of the Month Award and the Volunteer of the Year Award.

Youth Social Worker & Peer Counselor

SOUTHWEST KEY PROGRAMS
Oakland, CA
01.2020 - 01.2021
  • Oversee daily youth activities, encompassing all medical and counseling needs, for youth living in a safe shelter.
  • Partner closely with the Senior Social Worker to facilitate seamless day-to-day operations.
  • Drive effective programming in education and career development, promoting alternatives to incarceration.
  • Maintain oversight of all recordkeeping and service documentation with meticulous detail.

Social Services Coordinator

LAKE PARK RETIREMENT COMMUNITY
Oakland, CA
01.2018 - 01.2020
  • Formulated discharge plans in collaboration with multidisciplinary treatment team, patient and family.
  • Develop monthly activities to enhance the overall well-being of residents.
  • Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
  • Serve as an indispensable resource to workers within the intensive care health and hospice unit by assisting as a patient care coordinator, creating care plans, performing assessments of patients, and conducting daily room visits.
  • Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.

Paralegal Consultant

United States Customs And Border Protection
Bay Area, CA
01.2018 - 01.2020
  • Conducted comprehensive legal research to support case preparation and strategy development.
  • Assisted attorneys in drafting legal documents, including pleadings, motions, and discovery requests.
  • Managed case files and maintained organized records to ensure compliance with legal standards.
  • Collaborated with clients to gather information and facilitate effective communication throughout cases.
  • Participated in client meetings to discuss case updates and strategize next steps.

International Intern

Blinknow Foundation
Nepal
06.2019 - 09.2019
  • Designed and taught multi-level lesson plans, provided individualized academic support, and maintained classroom records while collaborating closely with Nepali teachers.
  • Supported children in the residential home through trauma-informed care, supervising daily routines, facilitating homework sessions, and promoting emotional and physical well-being.
  • Led community outreach initiatives, including health, hygiene, and literacy campaigns, conducting needs assessments, and coordinating the distribution of essential resources.
  • Planned and executed enrichment programs, youth leadership workshops, and school events; managed small-scale independent projects aligned with student and community needs.
  • Maintained administrative documentation, supported monitoring and evaluation activities, and coordinated logistics for school operations, medical visits, and program activities.

Clinic Assistant

KENSINGTON OPTOMETRY
Kensington, CA
01.2017 - 01.2018
  • Executed administrative support in a high-volume optometrist's office.
  • Conducted preliminary eye tests, including visual acuity assessments and color vision screenings.
  • Accountable for scheduling appointments, performing pre-check-up functions for patients, and completing other reception tasks.
  • Liaised with doctors and patients regarding each patient's situation.
  • Boosted sales by helping patients with frame selections based on individual styles, eyewear fit, and industry trends.
  • Processed payments and insurance verifications with impeccable timing and accuracy.

International Intern

BLINKNOW FOUNDATION
Surkhet, Nepal
09.2017 - 11.2017
  • Completed international teaching internship for non-profit organization.
  • Crafted a curriculum and employed various teaching techniques to instruct children of varying abilities during two-month internship.
  • Non-profit organization that operates a globally recognized school and children's home in a remote village in Nepal.

Summer Intern

LIFELONG MEDICAL CARE
West Berkeley, CA
06.2017 - 09.2017
  • Assisted in the coordination of outreach events to promote health services available to the public.
  • Collaborated with team members to streamline administrative processes and improve operational efficiency.
  • Pioneered the use of group patient visits to encourage new patients to attend medical appointments.
  • Cross-trained to conduct lab tests for patients, such as urine dips and Edinburgh, among other tests.
  • Medical organization focused on providing high-quality health, dental, and social services to underserved people of all ages.
  • Conducted research to support the development of program initiatives focused on community health.

Social Service Coordinator

EL CERRITO ROYALE
El Cerrito, CA
01.2013 - 01.2017
  • Collaborated with other organizations to coordinate events for seniors at the center.
  • Prepared monthly reports detailing operational data including budget expenses, client feedback surveys for review by executive team members or board members as appropriate.
  • Conducted outreach activities to inform seniors about available resources.
  • Coordinated daily activities of staff members to ensure smooth operations.
  • Developed educational presentations and workshops for seniors on topics such as health, nutrition, and safety.
  • Provided support for volunteers by offering guidance and assistance when needed.
  • Maintained records of attendance, program participation, and meal service according to state guidelines.

AmeriCorp Instructor

AmeriCorps NCCC
Oakland, California
04.2014 - 08.2015
  • Assisted students in developing individualized learning plans, fostering personal growth and academic success.
  • Facilitated collaborative group work, encouraging peer-to-peer learning and communication skills.
  • Developed enrichment activities, including arts, leadership, and social-emotional learning, to promote confidence and positive youth development.
  • Built strong relationships with students, families, and school staff to support individualized learning and behavior plans.
  • Tracked attendance, progress, and program outcomes, ensuring compliance with AmeriCorps service requirements and site objectives.

Program Resource coordinator

City Of Berkeley California
Berkeley, California
08.2013 - 07.2015
  • Support community members in accessing essential services by providing clear, culturally responsive information and resource navigation.
  • Coordinate outreach efforts and program activities to strengthen community engagement and awareness of available services.
  • Maintain and update service databases to ensure accurate, timely, and accessible resource information for residents.
  • Collaborate with local nonprofits, campus groups, and city departments to improve referral pathways and streamline service delivery.
  • Respond to community inquiries with professionalism and care, enhancing trust and ensuring equitable access to city programs.

Education

Bachelors - Sociology

Chico State University
Chico
03-2022

Associate of Arts - Social Sciences and Behavioral Health

Berkeley City College
Berkeley, CA

Associate of Arts - Political Science and Global Studies

Berkele City College
Berkeley, CA

Associate of Arts - Sociology

Berkeley
Berkeley, CA

Certification - Registered Behavior Therapist (RBT)

BEHAVIOR ANALYST CERTIFICATION BOARD

Certification - CPR/Basic First Aid

AMERICAN RED CROSS

Skills

  • Team leadership
  • Program management
  • Client relations
  • Recordkeeping and reporting
  • Community program development
  • Intake assessments
  • Training organization
  • Business technology
  • Industry compliance
  • Compliance monitoring
  • Biopsychosocial assessments
  • Motivational enhancement therapy
  • Grief and bereavement counseling
  • Client advocacy
  • Cognitive behavioral therapy
  • Intervention planning
  • Behavioral intervention plans (BIP)

Certification

  • Registered Behavior Therapist (RBT), Behavior Analyst Certification Board
  • CPR/Basic First Aid, American Red Cross

Training

  • United Nations Children's Emergency Fund (UNICEF), Emergency Telecommunications, Local Governance for Sustaining Peace, Resource Mobilization for Nutritional Needs in Emergencies
  • National Center of Law and Elder Rights (NCLER), Legal Assistance, Remote Legal Outreach & Community Education, Continuing Court-Based Strategies
  • National Health Center for the Homeless Council, Behavioral Health Approaches to Address Gender, Violence, and Homelessness in Older Adults

Languages

English, Nepali, Hindi, Urdu, Spanish, Korean, Mandarin

Community Leadership

  • UCSF Children's Hospital, Patient Advocate
  • American Cancer Society, Volunteer Advocate
  • US Institute of Diplomacy and Human Rights, Human Rights Consultant, 01/01/21 - Present
  • Global Studies Institute Seminar - Ireland, International Policy & Human Rights Trainee
  • AmeriCorps Alumni Lead
  • Asian Pacific Americans at Higher Education Conference, Ambassador
  • Farmlink Project, founding member/consultant

Qualifications Summary

  • High-achieving, people-oriented social services and training specialist with demonstrated experience in elderly-centered and family-focused environments. A proven ability to cultivate meaningful relationships, perform intakes and assessments, plan impactful programs, train and implement skillful learnings and coordinate superior care to improve client well-being.
  • A motivated professional with an aptitude for patience, empathy and creative problem-solving, and a passion for optimizing client lives. Skilled at exercising sound judgment and decision making, troubleshooting issues independently, meeting deadlines with consistency and accuracy, and prioritizing tasks in support of business objectives and client needs.
  • A proven ability to establish and enhance positive relationships with colleagues, diverse children, youth, adults, and families, as well as, key stakeholders and community-based resources. A tactful communicator who learns and adapts quickly, works meticulously, and serves clients with poise and professionalism.

Language Skills

mandarin
Full Professional
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual
Urdu
Native/ Bilingual
Korean
Native/ Bilingual

Accomplishments

Student Body President - Berkeley City College

Timeline

Social Worker III

Alameda County Social Services Agency
04.2025 - Current

Aging and Long Term Social Service policy manager

State of Washington DSHS
10.2023 - 04.2025

Social Services Designee

CHRISTIAN CHURCH HOMES
01.2020 - 10.2023

Youth Social Worker & Peer Counselor

SOUTHWEST KEY PROGRAMS
01.2020 - 01.2021

International Intern

Blinknow Foundation
06.2019 - 09.2019

Volunteer Coordinator

NARIKA FOUNDATION
01.2019 - 01.2023

Behavior Interventionist

THE INSTITUTE OF APPLIED BEHAVIOR ANALYSIS
01.2019 - 01.2023

Social Services Coordinator

LAKE PARK RETIREMENT COMMUNITY
01.2018 - 01.2020

Paralegal Consultant

United States Customs And Border Protection
01.2018 - 01.2020

International Intern

BLINKNOW FOUNDATION
09.2017 - 11.2017

Summer Intern

LIFELONG MEDICAL CARE
06.2017 - 09.2017

Clinic Assistant

KENSINGTON OPTOMETRY
01.2017 - 01.2018

Life Enrichment Manager

RICHMOND ART CENTER
01.2015 - 01.2023

AmeriCorp Instructor

AmeriCorps NCCC
04.2014 - 08.2015

Program Resource coordinator

City Of Berkeley California
08.2013 - 07.2015

Social Service Coordinator

EL CERRITO ROYALE
01.2013 - 01.2017

Bachelors - Sociology

Chico State University

Associate of Arts - Social Sciences and Behavioral Health

Berkeley City College

Associate of Arts - Political Science and Global Studies

Berkele City College

Associate of Arts - Sociology

Berkeley

Certification - Registered Behavior Therapist (RBT)

BEHAVIOR ANALYST CERTIFICATION BOARD

Certification - CPR/Basic First Aid

AMERICAN RED CROSS