Summary
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
Work History
Overview
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Sheldon Mohammed

Residential service manager
Middlesex,New Jersey

Summary

Dedicated and detail-oriented service manager successful at managing multiple residential properties. A motivated working service manager with 15 plus years, with excellent management and problem solving skills. Proficiency with computers and maintenance software and up to date on building codes. A strong organize leader with great communication, and decision making skills. Strive on excellent day- to-day operations with task delegations, training, documentations, and property cleanliness.

Education

No Degree - Paramedic Associate

Jersey City State College
Jersey City, NJ

Skills

  • Operational Efficiency and Safety
  • Time Management
  • Resident Satisfaction
  • Policy and Procedure Adherence
  • Problem-Solving
  • Communication Skills
  • Staff Management and Development
  • Scheduling and Coordinating
  • H-VAC

Accomplishments

  • Saved average of 8% yearly on property budget by using cost-effective ways.
  • Achieved quarterly and yearly awards by metrics, accuracy, and efficiency which created higher residents retention.
  • Awarded service manager of the year two times.
  • Promoted from service manager to service director after training entire staff on a lease up high-rise. Then was given two buildings with a staff of eighteen.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Managing Owner

Sheldon And Son Home Reno's
07.2019 - Current

Residential Service Director

Equity Residential
02.2004 - 06.2019

Maintenance Technician

Avalon Cove / Towers
06.2000 - 02.2004

No Degree - Paramedic Associate

Jersey City State College

Work History

Managing Owner

Sheldon And Son Home Reno's
07.2019 - Current
  • Framing, electrical, plumbing, wood flooring, carpet instillation, sheet-rocking, plastering, cement, brick and deck work.
  • Negotiated prices and services with contractor, and vendors to decrease expense which increases profits.
  • Oversaw business budget planning and accounting functions, purchasing.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired, trained and guided team members to maintain high productivity and performance metrics.

  • Conducted audit inspections and independent checks to verify parts and materials.

Residential Service Director

Equity Residential
New York, NY
02.2004 - 06.2019
  • Supervised 18 service employees and assign work. Inspect grounds, equipment, and overall building safety and aesthetically pleasing standard.
  • Take ownership of team productivity and managed workflow to meet and exceed quality service goals.
  • Oversaw all building systems and monitored, systems functionality
  • Oversaw construction and renovation projects throughout facility.
  • Hold meetings and training for employees in service, policies, and procedures to meet and exceed industry service standards and go above and beyond for residents.
  • Oversaw monthly and annual budgets for building supplies, contractors, machinery, payroll, and cap-ex. also, save an average 8% within yearly budget.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty. performance metrics
  • Monitored inventory levels and placed orders to replenish stock

Maintenance Technician

Avalon Cove / Towers
Jersey City, NJ
06.2000 - 02.2004
  • Maintenance and turn units for move-ins
  • Troubleshoot appliances and made repairs
  • Repair sheetrock plaster paint units and hallways
  • Shampoo carpet
  • Complete work orders
  • Re-key apt lock and mailbox locks.
  • Did preventative maintenance on units and building.
    Plumbing and Electrical work
    Help out on property grounds to maintain appearance
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments

Overview

23
23
years of professional experience

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Sheldon MohammedResidential service manager