Summary
Overview
Work History
Education
Skills
Certification
References
Additional Assignments
Accomplishments
References
Timeline
Generic

Reshawn C. Jones

St Marys

Summary

Seeking a challenging and rewarding position in Unaccompanied Housing, where prior military experience, personal accountability, and commitment to professionalism would be of value.

Twenty-six-year military veteran with progressive experience in all facets of lodging, food service, logistics management, inventory analysis, property management, organizational climate improvement, and customer service. I’m energetic and well-versed in the challenges of leading a successful organization. Possess the ability to analyze information and make recommendations in a high-stress situations. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Technical Advisor

Submarine Group TEN- US Navy
Kings Bay
11.2018 - 11.2022
  • Company Overview: Submarine Group TEN, Kings Bay, GA (COMSUBGRU10)
  • Served as a senior consultant and advisor to the Commander (CEO) of the U.S. Atlantic Fleet Submarine Group TEN on DEI, EO/SH programs, practices, policies, social issues, change management, harassment prevention, and enterprise personnel optimization strategies.
  • Initiated direct interface with high-ranking staff officials (executives) and 16 major subordinate units (military deployable assets) to provide process improvements in organizational climate for over 3,000 service members.
  • Expertise is provided for the traceability of annual EO assessment initiatives, destructive behavior reporting, and harassment training to include sexual harassment (SH).
  • Facilitated organizational culture discussions, organizational change management, project management, stakeholder collaboration, and identified innovative solutions to ensure results in highly volatile environments.
  • Oversaw the compliance of over 100 formal and informal harassment complaints, with satisfactory results.
  • Achieved 100% Defense Organizational Climate Survey reporting criteria for Submarine Atlantic Forces spanning 11 shores facilities, and 43 deployable vessels as the Senior managing EO climate specialist.
  • Oversight of these sensitive information programs provided Commanding Officers with measurable feedback on existing challenges that negatively impact the organization; in-route to implementation of 'best practices'.
  • Operated as the subject-matter expert for the Atlantic Fleet South in areas of drug and alcohol control, providing oversight of the Navy-wide drug screening program, to include accountability for sensitive document control and Personal Identifying Information (PII).
  • The Alcohol and Drug Control Officer (ADCO) operates at the upper echelon leadership level (Chief of Staff) while accessing closed, controlled internet forensic toxicology drug testing laboratory results.
  • Audits all area-of-responsibility (AOR) substance abuse policy compliance.
  • Served as the central repository to collect and maintain data related to drug abuse incidents, screening, treatment, and training/education via a computer-based application.

Food Service Admin and Safety Audit Advisor

Naval Supply Command (NAVSUP) Fleet Logistic Center Pearl Harbor
JBPHH
05.2015 - 11.2018
  • Provided executive-level technical assistance using formal lectures and hands-on training to food service personnel, afloat and ashore, in proper management, sanitation, administration, and operational financial policy guidance for General Mess efficiency.
  • Managed a rigorous audit process during 75 technical support visits across the U.S. Naval Pacific Fleet (Hawaii, Japan, Guam, and Okinawa), to include classroom seminars for 1,500 culinary professionals aboard 30 overseas dining facilities.
  • Led and facilitated a Food Safety Management certifying curriculum (ServSafe) for over 300 personnel, in lieu of a mandatory annual Supply Management Inspection for all Naval dining halls.
  • Solely organized and promoted seven culinary showmanship 'Chef' competitions via liaison with local logistics agency managers, award-winning dining facilities, and out-of-state prime vendor contractors.

Supply Department Leading Chief Petty Officer

USS COLUMBUS (SSN-762)
Pearl Harbor
08.2011 - 03.2015
  • Trained and mentored 15 supply specialists, providing them with the knowledge and tools to become superior supply technicians, and enabled all departments aboard the USS Columbus to sustain operational readiness.
  • Managed and maintained oversight of the command's $4.7 million operating target budget; aggressively screened Inventory Management Analysis Reporting System parts to support shipboard operations.
  • Accountable for 5,000 high-cost repairable parts valued at $17 million, maintained 100% inventory accuracy, and ensured the command received no CARCASS (tracking system for returnable repair parts) charges.
  • Provided hands-on training and guidance for 15 Repair Parts Custodians.
  • During deployed operations, I oversaw the supply department receiving ship supplies, storing parts for shipment, and preparing bulk supplies and materials for shipment and issue.
  • Oversaw, managed, and reviewed all Supply Department existing standard operating procedures and policies, and made recommendations for improvement to the accountable Supply Officer.
  • Planned and executed the procurement of over 500 provision line items valued at over $100K for the Food Service Division during USS Columbus's moored (pier-side) and at-sea replenishment, including deployed operations during difficult communicable situations that involved national security.
  • Maintained flawless records, ensured smooth on-loads of over 500 food line items with zero discrepancies, and maintained 100% inventory accuracy.
  • Additionally, I ensured that all food service monthly financial records' continuity was retained on time or ahead of schedule.
  • Trained four financial records custodians in all aspects of operating the Food Service Management System (FSM) program application.
  • On-site tutelage provided them with the familiarity and experience needed to perform all food service financials, receipt posting, placing prime vendor orders, opening purchases, and transferring subsistence items.
  • Maintained oversight and reviewed the work of subordinates to ensure adherence to food service guidelines and procedures.
  • Performed daily inspections of all food service refrigerated spaces and storerooms, ensuring all storage areas were neat and clean, in support of a sanitary work environment free of critical control point hazards caused by non-functioning equipment.
  • Ensuring 15 subordinates met and exceeded established goals and deadlines, and were adequately prepared to perform required daily tasks.
  • Developed Standard Operating Procedures and directives to help improve work operations; developed and conducted training for personnel on safety operations and overall work assignments; scheduled and approved periods of leave for subordinates; recommended promotions, and initiated all subordinate annual performance reviews.

Unaccompanied Bachelor Housing Complex Manager

Joint Base Pearl Harbor-Hickam
Pearl Harbor
07.2008 - 08.2011
  • Supervised 10 UH staff personnel in managing the daily upkeep and operation of 8 Unaccompanied Housing buildings, consisting of over 600 sailors from 40 different military commands.
  • Ensured residents' privacy and security during the check-in/check-out process, with 100% data input accuracy. Safeguarded all residents' personally identifying information using the applicable online data management system.
  • Interacted with all command TRIADs, answered questions regarding the facilities, and provided information regarding base-wide services.
  • Prepared vacant room reports and assigned work for visual quality assessment.
  • Issued "Welcome Aboard Handbooks," linens, and emergency procedures during check-in.
  • Enforced UH policies, including authorized visitation hours, inspections, damages, and lost key cards.
  • Provided assistance to unaccompanied housing through 10 major renovations and 20 remodeling projects, exceeding $15 million.
  • Coordinated the ordering, incoming, storage, outgoing shipments, placement of materials in the docking area, and installation of over 300,000 pieces of room furnishings.
  • Planned the safe removal of over 10,000 pieces of furniture in preparation for new furnishing replacement.
  • Supervised the disposal and reutilization of 5,000 old furnishings and inoperable appliances, and used material handling equipment to move items and position materials for transport.
  • Verified and prepared the necessary documentation (NAVSUP 1348) associated with material for turnover to DRMO facilities.
  • Maintained oversight of the Departmental Supply Warehouse, planned, directed, and coordinated the storage and distribution of barracks supplies, equipment, and furnishings.
  • Interacted with vendors to learn about products, services, and prices.
  • Maintain records of financial transactions, submit required reports, conduct inventory audits, plan storage withdrawals, prepare budgets, and review financial transactions.
  • Prepares, controls, and reviews purchasing documents and reports; analyzes, verifies, and abstracts information contained in documents and reports.
  • Contact vendors to get the status of orders, expedite deliveries, and maintain various purchasing files.
  • Resolves a variety of shipment, payment, or other discrepancies.
  • Knowledge of regulations, procedures, operations, and programs related to the Unaccompanied Housing Manual.
  • Periodically performs quality and damage inspections on received furnishings, other property, daily supplies, food items and equipment.
  • Tracked the status of trouble calls, requisitions, and contracts using automated or manual files.
  • Operated hand trucks, pallet trucks, forklift, power stacker in performance of daily duties.
  • Efforts assisted Bachelor Housing Pearl Harbor-Hickam in winning its third consecutive CEL and Associates, Inc. Real Estate Award for Customer Service Excellence.

Lead Culinary Specialist

USS BREMERTON
Pearl Harbor
10.2004 - 03.2008
  • Directly supervised 25 Supply Department personnel in all logistic services, managed and maintained oversight of all daily transactions, which included procurement of provisions, issues, receipt of stores, processing receipts, proper stowage, inventory procedures, financial management, forecasting future needs, and message format.
  • Prepare or direct the preparation of correspondence, reports, and operations and maintenance manuals.
  • Issue shipping instructions, and provide routing information to ensure that delivery times and locations are coordinated.
  • Confer with department heads to coordinate storeroom activities, such as production, issues, records control, or purchasing.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods, and to issue work assignments.
  • Inspect the physical conditions of storerooms, food service equipment, and maintenance, repairs, or replacements.
  • Ensured all storerooms remained fully stocked in accordance with established endurance levels for in-port and underway periods, and oversaw the weekly submission of requisitions from government-approved vendors.
  • Supervised storeroom custodian in the performance of their duties, ensured that all receipts were promptly posted, and monitored all supplies, parts, and stores issued daily.
  • Spot checked all daily store issues and performed weekly inventories.
  • Performed daily walk-throughs of all storerooms, inspecting the shelf life of items, stock rotation, storeroom organization, and cleanliness.
  • Ensured all perishable items are issued in a timely manner to preclude inventory loss, and surveys were conducted for items that went past their shelf life date or were damaged.
  • Maintained 100% validity and inventory accuracy, conducted weekly unannounced spot inventories, and monthly full inventories of all bulk storerooms.
  • Performed daily inspections of all food service refrigerated spaces and storerooms, ensuring that provisions were safe for consumption, that all food service spaces were maintained in a clean and sanitary condition, and that all refrigerated spaces were maintaining proper temperature.

Education

Bachelor of Professional Studies - Business Management, Economics

Empire State University
New York
12-2026

Associates in Arts - Supervision and Management

Coastline College
California
01.2015

Skills

  • Data analysis
  • Process improvement
  • Organizational planning
  • Customer relationship management
  • Budget management
  • Conflict resolution
  • Effective communication
  • Training and mentoring
  • Experience with analytics
  • Customer support
  • Teamwork and collaboration
  • Highly professional
  • Report preparation
  • Verbal and written communication
  • Task prioritization

Certification

  • QOL Housing/BEQ Quarter Fundamentals
  • Dept of Labor Apprenticeship Certification- Computer Operator
  • Dept of Labor Apprenticeship Certification- Residential MGMT
  • Dept of Labor Apprenticeship Certification- Food/Hotel MGMT
  • FEMA ICS 300, The National Fire Academy
  • FEMA ICS 400, The National Fire Academy
  • FEMA ICS 700, National Incident Management System
  • Defense Equal Opportunity Advisor Course Class 18-3
  • Mediation Certification Course (32 hours)
  • Drug and Alcohol Advisory Course completion
  • Naval Instructor Course completion
  • International Food Service Exec Association- Certified Food Manager
  • International Food Service Exec Association- HACCP Manager
  • Global Food Service Institute- Certified Exec Food Manager
  • ServSafe Instructor & Registered Examination Proctor
  • ServSafe Food Safety Manager Certification

References

  • Matthew Edwards, Sealshield LLC, Operations Manager, 808-212-3627
  • Edward Rathgeber, Irwin County Schools, Educator/Teacher, 860-861-4403
  • Charles Spann, Virginia Department of Agriculture, Regional Manager, 757-334-1450
  • Steven Heisler, Pearl Harbor Naval Shipyard, Integration Specialist, 808-561-0540
  • Cristobal Muniz, Unified Industries Inc, Fleet Calibration Coordinator, 912-467-1886

Additional Assignments

  • Naval Station Pearl Harbor, HI, 01/01/01, 10/31/04, Building Manager/Bachelor Housing Support
  • USS Maryland SSBN-738, 05/01/97, 01/31/01, Galley Supervisor/Leading Inventory Custodian
  • USS Sandlance SSN 660, 04/01/96, 05/31/97, Galley Cook /Inventory Custodian

Accomplishments

  • CEL and Associates, Inc. Real Estate Award for Customer Service Excellence.
  • Zumwalt 5-Star Accreditation.

References

References available upon request.

Timeline

Senior Technical Advisor

Submarine Group TEN- US Navy
11.2018 - 11.2022

Food Service Admin and Safety Audit Advisor

Naval Supply Command (NAVSUP) Fleet Logistic Center Pearl Harbor
05.2015 - 11.2018

Supply Department Leading Chief Petty Officer

USS COLUMBUS (SSN-762)
08.2011 - 03.2015

Unaccompanied Bachelor Housing Complex Manager

Joint Base Pearl Harbor-Hickam
07.2008 - 08.2011

Lead Culinary Specialist

USS BREMERTON
10.2004 - 03.2008

Bachelor of Professional Studies - Business Management, Economics

Empire State University

Associates in Arts - Supervision and Management

Coastline College

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