RESHAWN WHETSTONE

• Monitored and authorized entrance and departure of employees and visitors.
• Screened all personal for weapons and contraband.
• Enhanced venue safety by conducting thorough checks and monitoring entry points.
• Reduced incidents of disorderly conduct by implementing effective communication techniques when dealing with difficult situations.
• Ensured secure atmosphere by conducting regular patrols of event spaces, identifying any potential hazards or disturbances.

Enhanced company performance by implementing strategic plans and overseeing daily operations.

• Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Conducted weekly production and operations contractor meetings, which facilitated stronger communication and ability to resolve critical issues.
• Trained and promoted continued education for all onsite crew members.
• Championed corporate social responsibility initiatives, fostering goodwill within community and industry.

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Hired trained, and managed high-performing team of employees dedicated to achieving company goals.

• Monitored and authorized entrance and departure of employees and visitors.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Assisted in the development of comprehensive security plans for special events and occasions.

• Served customers in a friendly, efficient manner following outlined steps of service.
• Supported a welcoming environment by assisting guests with any questions or concerns during the scanning process.
• Contributed to a healthy workplace by consistently adhering to established guidelines and procedures in temperature scanning.

• Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Created and updated regular inventory reports and records.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.