Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Reshay Florence

Fort Myers,FL

Summary

Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Home Health Aide

Concierge Health care
Fort Myers, FL
09.2023 - Current
  • Improve patient outlook and daily living through compassionate care.
  • Organize and administer medications on schedules to alleviate symptoms and improve quality of life.
  • Maintain updated records and safeguard patient privacy in accordance with HIPAA.
  • Plan optimal meals based on established nutritional plans.

Customer Service Representative

Circle K
Naples, FL
02.2022 - 02.2024
  • Developed strong relationships with customers by providing personalized assistance and support.

  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.

Home Health Aide

Health Force
Fort Myers, FL
06.2016 - 02.2024
  • Documented care provided and submitted notes to supervisor.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Tracked and reported clients' progress based on observations and conversations.

Packer/Loader and Unloader

slb&ddk moving and hauling llc
Fort Myers, FL
10.2019 - 01.2024
  • Responded promptly to customer complaints about packaging issues.
  • Unloaded and loaded trucks with merchandise for distribution.
  • Wrapped items securely using appropriate packing materials.
  • Inspected packages for accuracy and completeness before shipping.
  • Labeled boxes, crates, and other containers accurately.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Communicated with customer service representatives to resolve packing-related issues.

Warehouse Worker

Coastal Staffing
Bonita Springs, FL
01.2018 - 03.2019
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Followed established guidelines for picking orders accurately.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Inspected incoming shipments for damage or discrepancies.

Home Health Aide

Direct access
Fort Myers, FL
06.2014 - 06.2017
  • Maintained clean and well-organized environment for client happiness and safety.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Documented patient status and reported changes in care needs.

Home Health Aide

Assisting hands
Fort Myers, FL
10.2012 - 12.2015
  • Transported individuals to medical appointments and assisted with errands.
  • Assisted clients with proper exercises and rehabilitation.
  • Checked patients' pulse, temperature and respiration.
  • Maintained records of patient care, progress or problems to report and discuss observations.

Education

Gifted Hands
05.2024

Keep The Beat Medical Training
04.2024

Keep The Beat Medical Training
05.2004

High School Diploma -

North Fort Myers High School
01-2004

Keep The Beat Medical Training
03-2004

Phlebotomist skills training at Gifted Hands institution

Skills

  • Medication Administration
  • Paperwork Processing
  • HIPAA
  • Medical Records Maintenance
  • Diagnostic Testing
  • Data Entry
  • Patient transportation
  • Care Plan Management
  • Meal Preparation
  • Client documentation
  • Behavioral Management

Education

other

Timeline

Home Health Aide

Concierge Health care
09.2023 - Current

Customer Service Representative

Circle K
02.2022 - 02.2024

Packer/Loader and Unloader

slb&ddk moving and hauling llc
10.2019 - 01.2024

Warehouse Worker

Coastal Staffing
01.2018 - 03.2019

Home Health Aide

Health Force
06.2016 - 02.2024

Home Health Aide

Direct access
06.2014 - 06.2017

Home Health Aide

Assisting hands
10.2012 - 12.2015

Gifted Hands

Keep The Beat Medical Training

Keep The Beat Medical Training

High School Diploma -

North Fort Myers High School

Keep The Beat Medical Training

Phlebotomist skills training at Gifted Hands institution

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