Reshma Bunsee

Ø Coordinates all activities relating to Collections and Recoveries, internal & external

Ø Oversee Collections Team of 10 while effectively managing the assigned portfolio of accounts in varying stages of Delinquency

Ø Provide portfolio analytics or any special projects to COO/CEO

Ø Ensuring staff meets production goals while complying with company’s standards/policies and generally performing the functions essential to their positions

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• Coordinates all activities relating to Collections and Recoveries
• Oversee Collections Team of 5 while effectively managing the assigned portfolio of accounts in varying stages of Delinquency
• Ensuring staff meets production goals while complying with company's standards/policies and generally performing the functions essential to their positions
• Create and implement strategies to ensure the efficiency of collections efforts
• Prepares reporting (daily, weekly, monthly, etc.) pertaining to the collections department and performance
• Coordinates debt recovery activities with external debt collections

• Coordinates all activities relating to Collections and Recoveries
• Oversee Collections Team of 7 while effectively managing the assigned portfolio of accounts in varying stages of Delinquency
• Ensuring staff meets production goals while complying with company's standards/policies and generally performing the functions essential to their positions
• Create and implement strategies to ensure the efficiency of collections efforts
• Prepares reporting (daily, weekly, monthly, etc.) pertaining to the collections department and performance
• Provide portfolio analytics or any special projects to Corporate Manager when needed
• Coordinates debt recovery activities with external debt collections

• Company Overview: (Centralized Collections Unit)
• Oversee staff of five (5) who perform similar duties to meet objectives in regard to collections, updating account details and create repayment arrangements with customers
• Ensuring staff meet production goals, complying with company standards and generally performing the essential functions of their positions
• Assist subordinates with collection activities in difficult cases
• Prepare daily attendance reports (timesheets, attendance register, etc
• Interact with branches and different departments concerning collectors and/or customer queries
• Answer email correspondences, prepare reports and maintain records related to collection work
• (Centralized Collections Unit)

• Company Overview: (Centralized Collections Unit)
• Notify members of overdue payments and accounts by telephone, mail and continue the notification process if reply is not received
• Resolve collection issues by making payment arrangements by telephone
• Recommend stronger collection action in cases where payment is not forthcoming including referrals to managers
• Trace and locate members and members' friends, neighbours, relatives and employers to obtain information including public notices for information
• Prepare reports relating to collection work
• (Centralized Collections Unit)

• Company Overview: (Head Office)
• Ensuring the efficient operations of the Accounting and Administrative Office
• Preparation of tender packages
• Preparation of payroll
• Preparation of NIS, PAYE & Health Surcharge Payments
• Preparation of Invoices
• Data entry
• Recording and Filing employee information
• (Head Office)

• Company Overview: (Accounts Department)
• The posting of payments onto Quickbooks accounting system
• The preparation of cheques
• Maintenance of petty cash float (imprest system)
• Payment of all monthly and quarterly taxes
• The collection, receipting and depositing of cash & cheques
• Preparation of payroll
• Ensuring that all suppliers are paid on time
• Preparation & maintenance Financial Reports
• (Accounts Department)

• Company Overview: (Accounts Department)
• The collection, receipting and depositing of cash & cheques
• The preparation of cheques and wire transfers
• Assisted with the preparation of Financial reports
• Assisted with preparation of invoices
• The managing and filing of cheque payments and receipts
• Preparation of payroll
• The maintenance of petty cash float (imprest system)
• The posting of payments onto McCann's accounting software (Adware)
• Corresponding with banks and other financial institutions as well as suppliers and customers
• (Accounts Department)