Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Personalcharacteristics
Timeline
Generic

Reshma Bunsee

La Romain

Summary

To work towards achieving the greater success in my career through unwavering commitment to leading by example. Throughout my career, I consistently demonstrated the values and principles I championed, fostering a culture of integrity, accountability, and excellence. My goal is to create an environment fostering authenticity, where actions spoke louder than words, and where the impact of leading by example resonated throughout an organization, leaving a lasting imprint on the individuals and the culture I had the privilege to influence.



Overview

21
21
years of professional experience
1
1
Certification

Work History

Head of Collection & Recovery

JMMB Express Finance T&T Ltd
10.2021 - Current

Ø Coordinates all activities relating to Collections and Recoveries, internal & external

Ø Oversee Collections Team of 10 while effectively managing the assigned portfolio of accounts in varying stages of Delinquency

Ø Provide portfolio analytics or any special projects to COO/CEO

Ø Ensuring staff meets production goals while complying with company’s standards/policies and generally performing the functions essential to their positions

Ø


Collections Supervisor

JMMB Express Finance T&T Limited
11.2018 - Current
  • Coordinates all activities relating to Collections and Recoveries
  • Oversee Collections Team of 5 while effectively managing the assigned portfolio of accounts in varying stages of Delinquency
  • Ensuring staff meets production goals while complying with company's standards/policies and generally performing the functions essential to their positions
  • Create and implement strategies to ensure the efficiency of collections efforts
  • Prepares reporting (daily, weekly, monthly, etc.) pertaining to the collections department and performance
  • Coordinates debt recovery activities with external debt collections

Collections Supervisor

JMMB Express Finance T&T Limited
11.2018 - Current
  • Coordinates all activities relating to Collections and Recoveries
  • Oversee Collections Team of 7 while effectively managing the assigned portfolio of accounts in varying stages of Delinquency
  • Ensuring staff meets production goals while complying with company's standards/policies and generally performing the functions essential to their positions
  • Create and implement strategies to ensure the efficiency of collections efforts
  • Prepares reporting (daily, weekly, monthly, etc.) pertaining to the collections department and performance
  • Provide portfolio analytics or any special projects to Corporate Manager when needed
  • Coordinates debt recovery activities with external debt collections

Collection Supervisor

Island Finance Trinidad & Tobago Ltd
09.2016 - 10.2018
  • Company Overview: (Centralized Collections Unit)
  • Oversee staff of five (5) who perform similar duties to meet objectives in regard to collections, updating account details and create repayment arrangements with customers
  • Ensuring staff meet production goals, complying with company standards and generally performing the essential functions of their positions
  • Assist subordinates with collection activities in difficult cases
  • Prepare daily attendance reports (timesheets, attendance register, etc
  • Interact with branches and different departments concerning collectors and/or customer queries
  • Answer email correspondences, prepare reports and maintain records related to collection work
  • (Centralized Collections Unit)

Collections Adjuster

Island Finance Trinidad & Tobago Ltd
08.2010 - 09.2016
  • Company Overview: (Centralized Collections Unit)
  • Notify members of overdue payments and accounts by telephone, mail and continue the notification process if reply is not received
  • Resolve collection issues by making payment arrangements by telephone
  • Recommend stronger collection action in cases where payment is not forthcoming including referrals to managers
  • Trace and locate members and members' friends, neighbours, relatives and employers to obtain information including public notices for information
  • Prepare reports relating to collection work
  • (Centralized Collections Unit)

Administrator

K.G.C Company Ltd
08.2008 - 08.2009
  • Company Overview: (Head Office)
  • Ensuring the efficient operations of the Accounting and Administrative Office
  • Preparation of tender packages
  • Preparation of payroll
  • Preparation of NIS, PAYE & Health Surcharge Payments
  • Preparation of Invoices
  • Data entry
  • Recording and Filing employee information
  • (Head Office)

Accounting/Administrative Assistant

Arctic Air Ltd
04.2006 - 06.2007
  • Company Overview: (Accounts Department)
  • The posting of payments onto Quickbooks accounting system
  • The preparation of cheques
  • Maintenance of petty cash float (imprest system)
  • Payment of all monthly and quarterly taxes
  • The collection, receipting and depositing of cash & cheques
  • Preparation of payroll
  • Ensuring that all suppliers are paid on time
  • Preparation & maintenance Financial Reports
  • (Accounts Department)

Accounts Clerk/Administrative Assistant

McCann Erickson Trinidad Ltd
04.2004 - 03.2006
  • Company Overview: (Accounts Department)
  • The collection, receipting and depositing of cash & cheques
  • The preparation of cheques and wire transfers
  • Assisted with the preparation of Financial reports
  • Assisted with preparation of invoices
  • The managing and filing of cheque payments and receipts
  • Preparation of payroll
  • The maintenance of petty cash float (imprest system)
  • The posting of payments onto McCann's accounting software (Adware)
  • Corresponding with banks and other financial institutions as well as suppliers and customers
  • (Accounts Department)

Education

MBA - Finance

University of Bedfordshire
School Of Higher Education
02-2023

BBA - Specializing in Human Resource Management

Australian Institute of Business
School Of Higher Education Limited
12-2017

Senior Comprehensive School - Mathematics, English Language, Spanish, Principles of Business, Principles of Accounts, Office Procedures, Typing

Pleasantville Senior Comprehensive School
06.2002

Skills

  • Customer Service
  • Complex Problem Solving
  • Leadership
  • Decision Making
  • Cross-functional Teamwork
  • Staff training & develop
  • Performance management
  • Conflict resolution

Certification

Australian Institute of Business, BBA Business Administration, Human Resource Management

Accomplishments

  • Community Service - A member of the La Fortune Woodland Youth Group.
  • A member of Pleasantville Senior Comprehensive Scrabble Club.

Personal Information

  • Hobbies: Reading, Tutoring, Scrabble, Community Service
  • Date of Birth: 04/26/85
  • Marital Status: Single

Personalcharacteristics

  • Honest
  • Hardworking
  • Reliable
  • Career Driven
  • Responsible

Timeline

Head of Collection & Recovery

JMMB Express Finance T&T Ltd
10.2021 - Current

Collections Supervisor

JMMB Express Finance T&T Limited
11.2018 - Current

Collections Supervisor

JMMB Express Finance T&T Limited
11.2018 - Current

Collection Supervisor

Island Finance Trinidad & Tobago Ltd
09.2016 - 10.2018

Collections Adjuster

Island Finance Trinidad & Tobago Ltd
08.2010 - 09.2016

Administrator

K.G.C Company Ltd
08.2008 - 08.2009

Accounting/Administrative Assistant

Arctic Air Ltd
04.2006 - 06.2007

Accounts Clerk/Administrative Assistant

McCann Erickson Trinidad Ltd
04.2004 - 03.2006

Senior Comprehensive School - Mathematics, English Language, Spanish, Principles of Business, Principles of Accounts, Office Procedures, Typing

Pleasantville Senior Comprehensive School

MBA - Finance

University of Bedfordshire

BBA - Specializing in Human Resource Management

Australian Institute of Business
Reshma Bunsee