Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Reshma Parag

Tracy,Ca

Summary

Dedicated Security Operations Manager skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.

Overview

40
40
years of professional experience

Work History

Security Operations Manager

Securitas Security Services
07.2019 - Current

July,2019, started My career with Securitas Security Services as a security officer and then in 2020 became shift supervisor. In June 2023 took the role of Security Operations Manager. As a Security Operations Manager my responsibility was maintaining the safety and security of the organization, inspecting the facility's condition, the performance of operational tools and equipment, compliance of work stream processes to the safety regulations and protocols of the company. Identifying potential risks and immediately address inconsistencies by coordinating with the security department and upper management. My job underlines to conduct security training and programs for all employees, including emergency drills and strict measures within the premises. Another part of my role as operations manager is to handle incident reports and disseminates important security details across the organization.

  • Outstanding organizational and leadership skills.
  • Develop and implement security policies, protocols and procedures.
  • Attend meetings with other managers to determine operational needs.
  • Review reports on incidents and breaches.
  • Coordinate staff when responding to emergencies and alarms.
  • Excellent knowledge of security protocols and procedures.
  • Plan and coordinate security operations for specific events.
  • Training and development of our existing staffing.
  • Investigate and resolve issues.
  • Committed and reliable

Senior Engineering Technician/Supervisor

Feinmetall LLC USA
09.2007 - 03.2020
  • Troubleshoot and diagnose complex technical issues related to equipment and systems.
  • Plan, schedule, and execute maintenance and repair tasks on equipment and systems to minimize downtime and ensure optimal performance.
  • Perform routine inspections and preventative maintenance on equipment to identify potential issues and address them proactively.
  • Collaborate with engineers and technicians to develop and implement technical solutions and improvements.
  • Assist in installation, calibration, and testing of new equipment and systems.
  • Keep accurate records of maintenance and repair tasks performed, as well as equipment performance data.
  • Train and mentor junior technicians on technical procedures, safety protocols, and best practices.
  • Develop Onsite customer training program, to maintain longevity of our products and reduce cycle time.
  • Stay up-to-date with advancements in technology and industry standards to continuously enhance technical knowledge and skills.
  • Participate in cross-functional teams to provide technical expertise and support for various projects.
  • Ensure compliance with regulatory and safety standards in all engineering activities.

Security Specialist

Security Industry Specialist
12.2016 - 07.2019
  • Lobby duty, monitor Alarms and Camera.
  • Access Control.
  • Issue Badges.
  • Interior and Exterior building Patrols.
  • Lenel Knowledge.
  • Training new security specialist.
  • Ability to multitask.

Test Technician/ Production Operations Manager

SV Probe
05.1984 - 09.2007

In 1984 got hired by Kulicke & Soffa as Test Technician then in 1990, was promoted as production supervisor. In 2005 company got sold to SV. Probe. I was offered a Production Manager position working Inside of Texas Instruments as a contractor. As a Production Manager I was overseeing the production process and coordinated all the activities to ensure enough resources on hand. Made production schedules, making sure production processes stay within budgets and deadlines and reviewing the productivity of an organization’s manufacturing equipment.

  • Performing repairs, modifications and testing of electronic boards.
  • Maintain Clean room specification and standards.
  • Assist in building test equipment, STE and test fixtures.
  • Assist in troubleshooting of modules that fail performance tests.
  • Generate test reports and interpret test data.
  • Review test data to determine out of specification anomaly or failures;
  • Perform other miscellaneous duties as required or requested from time to time.
  • Follow applicable Company Quality Procedures.
  • Maintain clean and tidy work environment to 5S standards.
  • Perform multiple tests with solid understanding of ohms’ law and its application.
  • Proposes and assists in implementing enhancements that will improve performance and reliability of system.

Education

Associates of Science - Engineering Technician

Fiji Institute of Technologies
Suva, Fiji
12-1982

High School Diploma - General Studies

Indian College
Suva Fiji
12-1980

Skills

  • Training & Development
  • Computer (MS Office)
  • Communication ( Verbal & Written)
  • Time Management
  • Problem Solving
  • Growth Mindset
  • Adaptability
  • Virtual communication

Software

Timeline

Security Operations Manager

Securitas Security Services
07.2019 - Current

Security Specialist

Security Industry Specialist
12.2016 - 07.2019

Senior Engineering Technician/Supervisor

Feinmetall LLC USA
09.2007 - 03.2020

Test Technician/ Production Operations Manager

SV Probe
05.1984 - 09.2007

Associates of Science - Engineering Technician

Fiji Institute of Technologies

High School Diploma - General Studies

Indian College
Reshma Parag