RESHMITHA RAVULA
FortisPay
Sterling Heights
12
years of professional experience
Strategic QA Manager with over 10 years in software quality and 7 years in leadership roles across enterprise SaaS and transaction processing. Drives quality strategy and governance through effective team leadership and organizational planning. Develops quality operating models and transformation roadmaps, with expertise in API, UI, integration, and performance testing for comprehensive quality assurance oversight.
Work History
QA Manager
3 Years 11 Months- Lead a distributed QA organization of 25 professionals through a team-lead structure across seven product domains, with accountability for organizational planning, hiring, performance management, succession planning, technical direction, capacity alignment, and delivery execution.
- Developed portfolio-level quality strategy, operating standards, and delivery governance for functional, API, UI, data integration, system, regression, performance, release, and production-readiness testing, enhancing overall quality assurance processes.
- Serve as the internal QA leader for a cross-functional transformation program, shaping the target quality operating model, governance structure, automation direction, test-environment and test-data priorities, metrics framework, and phased roadmap aligned with enterprise platform strategy.
- Led a cross-functional data-quality initiative covering file ingestion, AWS S3 workflows, source-to-target validation, data normalization, transformation and reconciliation rules, reprocessing, and data-backfill validation, establishing reusable coverage for data-intensive delivery.
- Direct automation and quality engineering strategy across Playwright, JavaScript/TypeScript, Postman/Newman, ReadyAPI, SQL validation, CI/CD execution, reusable framework standards, and k6 performance testing; guide framework investment and remain hands-on in complex technical initiatives.
- Govern quality across enterprise platforms with 460+ API endpoints, critical payment and customer workflows, data-intensive services, and multiple partner integrations using REST/JSON and XML/SOAP interfaces.
- Created executive quality reporting framework to track automation coverage, regression stability, QA cycle time, defect root causes, escaped defects, release readiness, and execution trends, enabling informed prioritization and continuous improvement.
- Advised executive leadership on portfolio quality risks, organizational capacity, vendor performance, investment priorities, and release readiness, facilitating effective allocation of QA resources across competing business priorities.
- Partner with Product, Engineering, Architecture, DevOps, Support, and Operations leaders to resolve cross-platform risks, incorporate production findings into quality strategy, and strengthen release and incident governance.
Software QA Lead
3 Years 11 Months- Led six QA engineers responsible for requirement analysis, estimation, test planning, scenario and case design, execution, automation, and end-to-end defect lifecycle management.
- Expanded API and UI automation for SaaS applications leveraging Postman, ReadyAPI, JavaScript assertion libraries, Selenium WebDriver, and Jenkins to enhance testing efficiency.
- Established peer-review practices for functional specifications, test plans, and automated scripts, improving coverage and maintainability across QA processes.
- Established peer-review practices for functional specifications, test plans, automated scripts, and execution evidence to improve coverage, consistency, and maintainability.
- Delivered training on product, processes, and testing tools while creating reusable QA procedures to enhance onboarding consistency and streamline team integration.
QA Analyst
1 Year 7 Months- Integrated automated suites with Jenkins for cross-browser and multi-machine execution and generated HTML reports for result analysis and defect reporting.
- Integrated automated suites with Jenkins for cross-browser and multi-machine execution, generating HTML reports for result analysis and defect reporting.
- Created assertions for complex JSON responses, performing back-end validation using MySQL queries to ensure data integrity.
Software Engineer
2 Months- Collaborated in Ford's Agile framework to develop front-end visualizations using HTML, CSS, JavaScript, Three.js, and JSON-based bill-of-materials data, enhancing data representation for stakeholders.
- Developed and maintained software applications for vehicle systems integration.
- Implemented automated testing frameworks to enhance code reliability and efficiency.
- Collaborated with cross-functional teams to define project requirements and deliver solutions.
Associate Software Engineer
1 Year 1 Month- Gathered requirements, created and executed test cases in Quality Center, validated back-end transactions with SQL, and managed defects throughout testing stages to ensure quality deliverables.
- Supported regression testing and trained functional testers to execute automated test cases using QTP/UFT, enhancing testing efficiency.
- Developed and maintained scalable software applications using Java and Python.
- Collaborated with cross-functional teams to define project requirements and specifications.
- Implemented automated testing frameworks to ensure code quality and reduce errors.
Education
Master of Science - Computer Science
Skills
Agile methodologies proficiency
Quality control skills
Data backfill validation
Test data management
Reusable components
Root-cause analysis
Issue tracking
Usability testing expertise
Team building and motivation
Capacity management
CORE COMPETENCIES
Portfolio Quality Leadership | Enterprise QA Strategy | Organizational & Workforce Planning | Team & Vendor Management | Quality Operating Models | Executive Stakeholder Management | Transformation Leadership | Delivery & Release Governance | Automation Strategy | Risk & Investment Prioritization | QA Metrics & Executive Reporting | API, UI & Data Quality
Timeline
QA Manager
FortisPay
2022.09 - CurrentRead More
Software QA Lead
FortisPay
2018.09 - 2022.08Read More
QA Analyst
Zeamster
2017.02 - 2018.09Read More
Software Engineer
Ford Motor Company
2016.06 - 2016.08Read More
Associate Software Engineer
Tech Mahindra
2014.05 - 2015.06Read More
Central Michigan University
Master of Science from Computer Science
Read More