Reshonda Adams
535 Seminar Drive Apt 334,Houston, TX
Summary
To obtain a position that will utilize personal skills and background in a dynamic, growth-oriented company that uses the team approach to providing quality medical care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UTHealth Houston/UT Physicians
04.2022 - Current
- Performs responsibilities in that promote quality patient care and customer service /satisfaction
- Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available
- Room patients consistent with clinic needs while determining and documenting their chief complaint/reason for visit, vital signs, allergies/pharmacy information, current medication list, smoking history, immunizations, and any other information as required by clinic
- Greeting patients and keep patients informed of delays and progress of clinical appointments
- Perform EKGs, FENO, spirometry, and 6 minute walk tests
- Assisting patients with their oxygen, preparing and stocking exam rooms (daily/weekly), preparing order list for needed supplies, and cleaning exam rooms appropriately between patients
- Perform routine clerical duties such as photocopying, scanning, faxing, and requesting medical records from outside providers
- Instruct patients where to go to have labs performed, where and how to schedule echocardiograms, and provide patients with list of ophthalmology providers to schedule testing and visits
- Schedule new and established patient appointments, answer patient phone calls, patient portal messages, and prior authorizations for patients medications to e approved
- Communicates with effective and professional manner with physicians, care management, ancillary departments, nursing units, physicians' office staff, insurance companies and pharmacy staff, as well as patients and their families
- Adheres to all university policies, procedures, and standards while promoting individual professional growth and development by meeting requirements or mandatory/continuing education and skills competency
Certified Medical Assistant/Vaccine Registrar
Addison Staffing
12.2021 - 03.2022
- Performs responsibilities that promote quality patient care and customer service/satisfaction
- Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available
- Room patients consistent with clinic needs while determining and documenting their chief complaint, reason for visit, vital signs, medication list, allergies, smoking history, and other information as required by clinic
- Keep patients informed of delays and progress of clinical appointments
- Perform EKGs and contact appropriate clinical staff for when patient may have to have their pacemaker checked or serviced
- Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visits as well as cleaning rooms appropriately between patients
- Performs routine clerical duties for team staff to include photocopying, scanning, and faxing
- Greeting patients/making sure patients have their identification or driver's license cards, insurance cards, and COVID vaccination cards
- Have patients complete COVID-19 vaccine questionnaire/acknowledgment form and explain how to fill it out correctly
- Input all information into computer/add or update any missing information, scan acknowledgment forms along with their identification card, driver’s license card, insurance card, or COVID vaccine card into computer if it is missing from database
- Instruct patient/s where to go next to get vaccinated after being registered.
Certified Medical Assistant/Medical Office Specialist
Premier Urology
03.2018 - 09.2020
- Greet patient and family in waiting room and escort them to exam room; review and go over medical history forms/obtain vital signs
- Escort patient to restroom to have them leave urine specimen, review with them what midstream/clean catch specimen is; upon patient returning back to exam room scan their bladder/post void
- Inform physician/s when patient is ready to be seen
- Clean up exam rooms in between patients; answer telephone calls; stock exam rooms/turnover procedure rooms in efficient manner to prepare for patient
- Set up exam rooms for urology procedures such as cystoscopies, prostate biopsies, and vasectomies
- Perform voiding trials, remove, replace catheters
- Collect copays and verify insurances; obtain referrals and prior authorizations
- Set up peer to peer reviews, prescription authorizations; schedule new/established patient appointments
- Check patients in and out; close daily batch; fax/scan documents; gather medical records for review/send out.
Certified Medical Assistant/Floater
Cy-Fair Medical Partners
08.2014 - 03.2018
- Interview patients to obtain medical information measure their vital signs
- Show patients to exam examination rooms/prepare them for nurse practitioner/physician
- Help assist nurse practitioner/physician examine and treat patients ages 2 to 100, handing them instruments and materials or performing such tasks as giving injections, drawing blood, EKGs, strep tests urinalysis, flu tests
- Perform administrative support tasks such as proofreading/operating computers to work with pay records, invoices, balance sheets, deposits, other documents
- Greet patients entering establishment, file and maintain records, receive payments, record receipts for services, screen calls, provide information
- Travel between various clinics as needed working front or back office duties
- Call in patient prescriptions, referrals, prior authorizations.
Podiatric Medical Assistant
S.J. Fisher and Associates: Foot and Ankle Specialists
04.2012 - 07.2014
- Setting up trays for nail procedures, and doing x-rays
- Verifying patient insurances, ordering diabetic shoes, and setting up appointments for patients with home visits
- Screens and routes incoming calls and messages when necessary and exhibits confidentiality when dealing with patient matters
- Manage doctors schedules, prepare treatment rooms for patients, restocking, inventory control, monitor office usage of supplies, reorder as needed
- Works efficiently, accurately, and independently and possesses excellent communication skills including oral, written, interpersonal
- Perform administrative support tasks such as proofreading and operating computers, greet customers/patients entering establishment, determine nature/purpose of visit.
Education
Remington College
Houston, TX11.2010
Texas Health School
Houston, TX06.2006
American Commercial College
Shreveport, LA02.2004
Texas School of Business
Houston, TX09.2002
G.W. Carver High School
Houston, TX05.1997
Skills
- Medical Office Management, Medical Billing & Coding, Medical Records Management
- Bookkeeping, Filing, Data Entry, Faxing, Scanning
- Vital Signs, EKGs, Injections
- Patient Scheduling, Education, Ancillary Testing
- FENO, Spirometry, 6 minute walk tests, oxygen, nebulizer
- EPIC, eClinicalWorks, NextGen, Practice Partners, Medisoft software
Certification
- National Center for Competency Testing, 486228
- American Heart Association Basic Life Support (CPR and AED) Program, 235413300953
Timeline
Certified Medical Assistant
UTHealth Houston/UT Physicians
04.2022 - Current
Certified Medical Assistant/Vaccine Registrar
Addison Staffing
12.2021 - 03.2022
Certified Medical Assistant/Medical Office Specialist
Premier Urology
03.2018 - 09.2020
Certified Medical Assistant/Floater
Cy-Fair Medical Partners
08.2014 - 03.2018
Podiatric Medical Assistant
S.J. Fisher and Associates: Foot and Ankle Specialists
04.2012 - 07.2014
Remington College
Texas Health School
American Commercial College
Texas School of Business
G.W. Carver High School
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