ReShunda Allen
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Industrial Assistant Manager
Red Wing shoe company
09.2021 - 01.2025
- Managed a cross-functional team overseeing projects with budgets up to $1 million
- Recruited and trained new staff to meet job requirements
- Interviewed prospective employees and provided feedback to the HR department
- Supervised daily operations, scheduling shifts, and assigning duties
- Mentored staff to enhance customer satisfaction and achieve daily targets through a hands-on approach
- Helped maintain store financial budget to stay on trend as directed by corporate
- Implemented loss prevention strategies, significantly reducing shrinkage.
Service and Engagement Team Lead
Target
06.2019 - 08.2021
- Supervised, trained, and coached sales members on service and presentation.
- Assisted in interviewing and onboarding new team members.
- Dealt with vendors, completed cash office and deposits on time, and provided support to the sales floor.
- Multi-tasked in a high-quality guest service environment, leading 20 or more employees when needed.
- Collaborated with all departments for the planning and execution of the company's objectives.
- Enhanced team productivity by effectively delegating tasks and setting clear expectations.
Area Manager
RGIS Inventory
02.2019 - 05.2019
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Supervised various locations, supervisors, and employee's, enforcing high-quality standards of operation.
Interim Manager
Boot Barn
01.2015 - 02.2019
Education
Associates - Human Resource Management
University of Phoenix
Dallas, Tx03.2021
Skills
- Time Management
- Leadership and Team Management
- Conflict Resolution
- Operational Efficiency
- Human Resources Management
- Training and Development
- Budget Management
- Cash Handling and Financial Reporting
- Project management abilities
Timeline
Industrial Assistant Manager
Red Wing shoe company
09.2021 - 01.2025
Service and Engagement Team Lead
Target
06.2019 - 08.2021
Area Manager
RGIS Inventory
02.2019 - 05.2019
Interim Manager
Boot Barn
01.2015 - 02.2019
Associates - Human Resource Management
University of Phoenix
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