Hannah Dunavin
Louisville,KY
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Dedicated Packer comfortable moving heavy items with zero difficulties. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Picker Packer and Inventory Associate
UPS
Brooks, KY
03.2022 - 12.2023
- Operated cherry picker and sit down forklift to move, locate, relocate, and stack material in warehouse.
- Maintained accurate records of all inventory movements using computerized system.
- Mentored new employees on safety protocols and equipment procedures.
- Observed and followed signals of those from individuals directing moving and positioning of loads.
- Loaded or unloaded deliveries and shipments, taking care to avoid damage and safety risks.
- Performed cycle counts to investigate and resolve inventory discrepancies.
- I was an acting lead at ups for around 8 months until they decided to remove the third shift and we got moved to the first shift as a result.
Cherry Picker Operator
Pegasus industries
Louisville, KY
09.2020 - 03.2022
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
- Operated cherry picker to move, locate, relocate, and stack material in warehouse.
- Maintained accurate records of all inventory movements using computerized system.
- Assisted in loading and unloading goods from trucks onto pallets.
- Verified accuracy of incoming and outgoing shipments against packing slips.
- Ensured compliance with safety regulations while operating the cherry picker equipment.
- Inspected cherry pickers daily for proper functioning prior to use.
- Cleaned and maintained the forklift on a regular basis as per manufacturer's instructions.
- Monitored materials being lifted by the machine to ensure safe operation at all times.
- Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
- Provided assistance in rearranging warehouse storage shelves as needed.
- Collaborated with peers to complete tasks quickly.
- Loaded and unloaded trailers and trucks using picker and reach truck.
Customer Service Representative
A finishing touch.
Louisville, KY
03.2020 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Quality Control Inspector
Bluegrass Supply Chain Services LLC
Louisville, Kentucky
12.2019 - 03.2020
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Developed corrective action plans based on findings from investigations and audits.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Trained new employees on the proper use of test equipment and inspection techniques.
Waterjet Operator and Quality Control
PSC Industries
Louisville, Kentucky
08.2018 - 12.2019
- Operated a Water Jet cutting machine to cut various materials and shapes according to specifications.
- Maintained optimal performance of the Water Jet by regularly changing filters, replacing coolant, and cleaning nozzles.
- Reviewed blueprints, drawings, and skhes to determine dimensions of parts or structure to be cut.
- Loaded material onto the Water Jet table manually or with a crane hoist.
- Positioned material on the Water Jet table using jigs and fixtures for accuracy.
- Monitored operation of the water jet machine to detect any malfunctions or errors in cutting process.
- Adjusted settings on control panel such as speed and pressure to ensure proper cuts were made.
- Performed routine maintenance activities including checking oil levels, lubricating moving parts, and inspecting hoses for leaks or damage.
- Troubleshot issues with software programs used in controlling the Water Jet cutter.
- Inspected finished products for quality assurance purposes before packaging them for shipment.
- Calibrated machinery components prior to each job run ensuring accuracy of cuts within specified tolerances.
- Ensured all safety procedures were followed when operating the Water Jet cutter.
- Communicated with supervisors regarding job progress and any changes needed during production runs.
- Kept accurate records of production output rates, downtime incidents, and other related information in logbooks or computer databases.
- Cleaned up debris from completed jobs to keep workspace organized and safe.
- Received training on new machines or updated software programs used in controlling the Water Jet cutter.
- Adhered strictly to company policies concerning safety regulations while operating equipment.
- Reviewed documentation and work order requirements.
- Provided input into design processes that improved efficiency of production runs.
- Kept machines running at peak efficiency to meet demanding production targets.
- Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
Returns Associate
JustFab
Louisville, Kentucky
11.2017 - 08.2018
- Processed customer returns and exchanges in accordance with store policy.
- Verified that all returned items were in original condition and included proper packaging and accessories.
- Provided feedback to management regarding any problems encountered during the returns process.
- Monitored stock levels of commonly returned items and placed orders as necessary.
- Inspected returned items for damage before restocking them onto shelves or into inventory storage areas.
- Tracked inventory levels of high-value items using barcode scanning technology.
- Troubleshot shortages and overages to support quality control efforts.
Loader and Unloader
UPS
Louisville, Kentucky
06.2016 - 11.2017
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Operated pallet jacks to move skids throughout the warehouse facility.
- Labeled containers accurately with correct item codes, weight, destination address.
- Reported any maintenance issues related to equipment or facilities promptly to supervisors.
- Followed standard operating procedures when handling hazardous materials safely at all times.
- Attended regular meetings with management team members to discuss productivity goals.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Unloaded products from incoming transports.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Applied shrink wrap to pallets, securing product for storage and shipment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Education
General -
Fairdale high school
05.2017
Some College (No Degree) - Marine Biology
Unity Environmental University
New Gloucester, MESkills
- Cherry Picker
- Quality Control
- Waterjet experience
- Stand up forklift Operation
- Attention To Detail
- Inventory Documentation
- Handheld Scanner Operation
- Inventory Control
- Fabrication
- Setting Up Machines
- Materials Inspection
- Diplomatic Communication
- Problem Resolution
- Call Documentation
- sit down forklift operator
References
References available upon request.
Timeline
Picker Packer and Inventory Associate
UPS
03.2022 - 12.2023
Cherry Picker Operator
Pegasus industries
09.2020 - 03.2022
Customer Service Representative
A finishing touch.
03.2020 - 12.2023
Quality Control Inspector
Bluegrass Supply Chain Services LLC
12.2019 - 03.2020
Waterjet Operator and Quality Control
PSC Industries
08.2018 - 12.2019
Returns Associate
JustFab
11.2017 - 08.2018
Loader and Unloader
UPS
06.2016 - 11.2017
General -
Fairdale high school
Some College (No Degree) - Marine Biology
Unity Environmental University
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