Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
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Jena Ilaian

San Marcos,CA

Summary

Extremely motivated and independent. Easily cultivates trusting and productive relationships with staff and clients. Well advanced leadership and communication skills. Work well under stressful situations and create a comfortable environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Work effectively unsupervised and quickly master new skills with a passion for continuous learning.

Overview

6
6
years of professional experience

Work History

Intern Assistant

My Legal Assistant
Vista, CA
09.2024 - 12.2024
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Monitored deadlines for assigned tasks, ensuring that all requirements were met on time.
  • Copied, sorted and filed records of office activities and business transactions.
  • Drafted emails and letters on behalf of clients and employer.
  • Filed papers in court and prepared legal documents.

Receptionist

Same Day Express
San Diego, CA
01.2024 - 08.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments and drivers.
  • Communicate with clients to set up deliveries.
  • Developed and maintained a filing system for essential documents, improving office organization, and organizing clients' orders.

Shift Lead

Phils Barbeque
Rancho Bernardo, CA
01.2020 - 12.2023
  • Manage and improve staff performance through training, encouragement, and problem-solving methods
  • Resolve conflict between staff and customers
  • Created daily schedule for staff
  • Cash handling

Crew Member

Sky zone
Carlsbad, CA
01.2019 - 12.2020
  • Supervised guests to maintain safety
  • Provided encouragement to children in uncomfortable situations
  • Hosted and managed large parties

Education

Bachelor's - Human Development

California State San Marcos
12.2024

High School Diploma -

Mission Hills Highschool
01.2020

Skills

  • Strong Communication Skills
  • Flexible Problem Solver
  • Leadership qualities
  • Time management
  • Friendly & inclusive
  • Thrive under pressure
  • Cross-cultural awareness
  • Budget management

Volunteer Experience

  • San Diego Food Bank
  • San Marcos Public Library
  • Tri-City Islamic Center
  • Beach Clean Up

Languages

Arabic
Native/ Bilingual

Timeline

Intern Assistant

My Legal Assistant
09.2024 - 12.2024

Receptionist

Same Day Express
01.2024 - 08.2024

Shift Lead

Phils Barbeque
01.2020 - 12.2023

Crew Member

Sky zone
01.2019 - 12.2020

Bachelor's - Human Development

California State San Marcos

High School Diploma -

Mission Hills Highschool

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Jena Ilaian