Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rashaun Eastman

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience
3
3
Certification

Work History

Dairy Stocker

Giant Food Stores
10.2022 - Current
  • Survey pallet/truck deliveries to validate that the precise number of goods ordered were received. Unpack and organize goods in the stock room, and on carts to aid in the swift and efficient restock of merchandise to store shelves.
  • Maintain clean and orderly product displays and clear aisles for optimal productivity, customer wellbeing and compliance with store safety standards.
  • Maintain effective communication with team members and managers.
  • Regularly face inventory, identify expired products for disposal; and relocate expiring products to designated promotional/liquidation areas, in accordance with store policy

Assistant Manager, Sales Associate

GNC
04.2023 - 10.2023
  • Execute store opening and closing procedures; manage inventory control, cash control, and complete point of sale transactions; quickly and accurately count drawers at start and end of each shift.
  • Reconcile daily sales transactions to balance and log day-to-day revenue.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Maintain a clean and professional environment for customers and employees.
  • Listen to customer needs and desires to identify and recommend optimal products.
  • Build positive relationships with customers to increase repeat business; help customers locate products and check the store's system for merchandise at other sites.
  • Help team members close tough deals by educating clients on promotional offerings, recommending products, and using persuasive selling tactics.
  • Reduce the price of clearance products and move them to appropriate retail locations for better visibility; rack, shelve, rotate, and stock products to maintain product availability; enhance store's aesthetic and appearance, attract customers, and advertise selective products by pricing and labeling for sales floor preparation.
  • Maintain proper product levels and inventory controls for merchandise and organize back rooms to facilitate effective ordering and stock rotation.
  • Open and shelve new products in visually appealing and organize displays for optimal sales promotions.

Retail Shopper

Target
08.2022 - 02.2023
  • Worked productively with co-workers to meet order requirements and service expectations.
  • Memorized the stores layout to fulfill orders using the shortest, and most effective route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Met deadlines and goals for accuracy and timeliness.
  • Helped locate items to satisfy the customers need.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Scanned items for customers that need a price check on certain merchandise.
  • Assembled, sealed, and loaded packages onto its designated platform.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Installed protective tools on or around products to prevent damage during transportation.

Sales Associate

Home Depot
07.2020 - 07.2022
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise availability at other sites.
  • Organized racks and shelves to maintain store visual appeal; engaged customers and promote specific merchandise.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Recommended accessories and complementary purchases to boost revenue.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Greeted customers and offered assistance in finding requested items and carried merchandise to checkout line.
  • Solved customer challenges by offering relevant products and services.
  • Mentored new sales associates to contribute to store's positive culture.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.

Custodian

Summer Youth Employment Program
06.2019 - 08.2019
  • Kept building premises clean inside and out.
  • Inspected the facility and grounds and gather waste or other debris impacting appearance or movement flows between spaces.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Collected and sorted recyclable materials.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded immediately to calls from personnel to clean up spills, wet floors, and collecting trash.

Education

Associate of Arts - General Studies

Howard Community College
Columbia, MD

Skills

  • Teamwork and collaboration
  • Time management
  • Adaptable and flexible
  • Engaging with diverse customers
  • Reading comprehension
  • Team cooperation
  • Inquiry response
  • Goal-driven
  • Ability to lift over one hundred pounds
  • Strategic selling
  • Persuasive selling
  • Merchandising and display

Certification

  • ForkLift License, [Home Depot] - [Feb. 2021]
  • Reach Machine license, [Home Depot] - [Aug. 2021]
  • Certified in Microsoft Word, Powerpoint, Excel, and Outlook, [Dr. Henry A. Wise Jr. High School] - [Aug. 2018 - May 2020]

Timeline

Assistant Manager, Sales Associate

GNC
04.2023 - 10.2023

Dairy Stocker

Giant Food Stores
10.2022 - Current

Retail Shopper

Target
08.2022 - 02.2023

Sales Associate

Home Depot
07.2020 - 07.2022

Custodian

Summer Youth Employment Program
06.2019 - 08.2019

Associate of Arts - General Studies

Howard Community College

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Rashaun Eastman