Klai Martinez
Midvale
Summary
Knowledgeable about sourcing ingredients, maintaining goals and maximizing customer satisfaction. Works with management to analyze food production and forecast business needs to meet company goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills and committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Produce Associate
Harmons Grocery Store
Midvale
08.2024 - Current
- Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
- Conducted regular price checks, updating pricing signage to reflect current sales and promotions.
- Participated in inventory counts, verifying stock levels and identifying discrepancies.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Monitored temperature control systems regularly to maintain safe conditions for storing perishable goods.
Sous Chef
Harmons Grocery Store
Midvale
03.2021 - 08.2024
- Trained new team members on cooking techniques and kitchen equipment use.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Monitored temperatures of prepared food and cold-storage areas.
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Root Charter High School
West Valley City, UT05-2021
Skills
- Effective communication
- Food production
- Inventory management
- Kitchen training
- Staff supervision
- Food safety
- Customer service
Timeline
Produce Associate
Harmons Grocery Store
08.2024 - Current
Sous Chef
Harmons Grocery Store
03.2021 - 08.2024
Root Charter High School
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