Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
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Sohellys Quintero Rosario

Sohellys Quintero Rosario

Winter Haven,FL

Summary

Strategic and results-driven food service leader with over five years of progressive experience in fast-casual and QSR industries. Adept in multi-unit operations, workforce planning, P&L oversight, and talent development. Proven ability to lead cross-functional teams, implement scalable systems, and deliver outstanding customer experiences. Adept at aligning operational strategies with business goals to drive efficiency, growth, and profitability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Manager

Panera Bread
Davenport, USA
03.2025 - Current
  • Lead day-to-day operations to maintain service excellence, labor efficiency, and food safety standards.
  • Developed shift leaders and team members through coaching, resulting in improved team performance and reduced turnover.
  • Oversaw daily production and inventory targets, achieving consistent operational flow during peak hours.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.

Assistant Store Manager

Covelli Enterprises
Winter Garden, USA
08.2024 - 06.2025
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Monitored progress by establishing plans, budgets and measuring results.

People Operations Manager

McDonald's
Auburndale, USA
03.2020 - 08.2024
  • Planned and executed labor deployment and staffing schedules to optimize shift coverage.
  • Led shift operations and delegated tasks across departments to meet KPIs and labor targets.
  • Supported onboarding and compliance processes, including new hire training, day-dot tracking, and performance documentation.
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.
  • Created and distributed employee work schedules in accordance with labor laws.

Education

High School Diploma -

McKinley High School
Bualo, NY
06.2019

Skills

  • Multi-unit operations management
  • P&L and Budget Oversight
  • Strategic Planning & Execution
  • Food Safety Compliance
  • Talent Development & Succession Planning
  • Labor Relations & Union Engagement
  • Guest Experience Optimization
  • Cross-Functional Team Leadership
  • Staff Training & Onboarding
  • Bilingual Communication (English & Spanish)
  • Shift scheduling

Languages

Spanish
Native/ Bilingual

Certification

  • ServeSafe Certifed

References

References available upon request.

Timeline

Team Manager

Panera Bread
03.2025 - Current

Assistant Store Manager

Covelli Enterprises
08.2024 - 06.2025

People Operations Manager

McDonald's
03.2020 - 08.2024

High School Diploma -

McKinley High School

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