William Echols
Carrollton,TX
Summary
Registered Nurse with nearly two decades of experience, including over 10 years in internal and external Case Management. Demonstrated strong work ethic, attention to detail, and dedication to providing quality patient care. Proven track record as a clinical navigator, liaison, and manager in a fast-paced healthcare environment. Seeking long-term career opportunity in a reputable healthcare organization to continue making a positive impact.
Overview
9
9
years of professional experience
Work History
Home Health Registered Nurse
Enhabit Home Health & Hospice
Prosper, TX
12.2025 - Current
- Administered medications and treatments per physician orders, ensuring compliance with healthcare protocols.
- Delivered patient-centered care through comprehensive assessments and individualized care plans.
- Collaborated with interdisciplinary teams to coordinate patient services and optimize care delivery.
- Utilized electronic health record systems for accurate documentation and effective communication of patient progress.
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
Home Health RN In-Office Case Manager/Clinical Coordinator
Nexus Home Healthcare
Frisco, TX
06.2025 - Current
- Coached/mentored field clinicians on clinical processes, documentation, and helped to improve overall outcomes and clinician satisfaction.
- Strived to improve company performance by assisting in streamlining clinical and back-office processes.
- Conducted QA and billing audits to verify regulatory compliance.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Central Intake Coordinator
StoneGate Senior Living LLC
Lewisville, TX
01.2023 - 02.2025
- Received referrals through Electronic Medical Records (Epic/AllScripts), E-Fax, and Email from acute care facilities within the community to evaluate the required level of care for skilled nursing placement.
- Evaluated clients' medical conditions for nursing placement suitability.
- Served as the liaison between external marketing and sales teams and internal insurance personnel to obtain insurance authorization for skilled nursing placement.
- Evaluated potential clients' medical records to assess their eligibility for long-term care placement in a skilled nursing facility in accordance with CMS guidelines.
- Reviewed between 10 to more than 20 cases daily to assess patient needs for skilled or long-term care.
Market Director of Case Management
Post Acute Medical Rehabilitation Hospital
Allen, TX/Richardson, TX
01.2021 - 06.2021
- Oversaw departmental operations of two acute care rehab hospitals— case management, staffing, IT use, onboarding, and staff competencies, to meet performance and quality goals of both PAM's hospitals in Allen and Richardson (TX.)
- Focused primarily on census management, patient care outcomes and key care indicators.
- Worked closely with the hospitals' CEO, CNO, Medical Director and other central stakeholders to achieve established goals and expectations.
- Ensured compliance with care coordination and discharge planning procedures by maintaining timeliness, quality standards, and accurate documentation.
- Conducted the interdisciplinary team meeting bi-weekly to ensure a safe and effective discharge plan for all patients.
- Advocated for patients and families to ensure services met their needs and resources were used appropriately.
Clinical Navigator
Post Acute Medical Rehabilitation Hospital
Allen, TX
10.2019 - 01.2021
- Cultivated referral relationships, effectively managed the assigned territory, and completed comprehensive patient assessments.
- Established sales contacts and conducted an analysis of referral and admission data within the designated territory.
- Worked collaboratively with business development team members regularly including the admissions manager and admissions staff as well as nursing and other internal and external staff to facilitate the referral conversion.
- Promoted patient satisfaction through compassionate communication and attentive listening to concerns and needs.
- Offered feedback and recommendations to improve customer service, the referral and admission process, and patient and referral source satisfaction.
Comprehensive Care Management/Care Coordinator
BSWH - Centennial Medical Center
Frisco, TX
03.2017 - 09.2019
- Worked as an RN case manager on a medical/surgical unit.
- Extensive experience with making post-acute care arrangements including outpatient hemodialysis, skilled nursing placement, LTAC placement, home health, hospice care, and home IV infusion.
- Ability to determine the appropriate patient status: inpatient vs. observation and criteria to meet each.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Education
Registered Nurse Licensure -
Baptist Health School of Nursing
Little Rock, ArkansasLicensed Practical Nurse Licensure -
Southeast Arkansas College
Pine Bluff, ArkansasSkills
- Proficiency in multiple electronic medical records platforms
- Skilled in utilizing CRM platforms
- Advanced knowledge of medical terminology
- Effective task management
- Prioritization and organization skills
- Meticulous quality assurance
- Thorough in analyses
- Client advocacy
- Polished correspondence skills
- Documentation management
- Extensive knowledge in utilization management/review
- Direct patient care
Timeline
Home Health Registered Nurse
Enhabit Home Health & Hospice
12.2025 - Current
Home Health RN In-Office Case Manager/Clinical Coordinator
Nexus Home Healthcare
06.2025 - Current
Central Intake Coordinator
StoneGate Senior Living LLC
01.2023 - 02.2025
Market Director of Case Management
Post Acute Medical Rehabilitation Hospital
01.2021 - 06.2021
Clinical Navigator
Post Acute Medical Rehabilitation Hospital
10.2019 - 01.2021
Comprehensive Care Management/Care Coordinator
BSWH - Centennial Medical Center
03.2017 - 09.2019
Licensed Practical Nurse Licensure -
Southeast Arkansas College
Registered Nurse Licensure -
Baptist Health School of Nursing