Driven Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating food service equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests.
Overview
2
2
years of professional experience
Work History
Dietary Aide
Country Meadows Retirement Communities
02.2024 - Current
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Served meals to residents in accordance with established schedules and dietary procedures.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Kept all kitchen areas clean, tidy and free of hazards.
Followed all food safety regulations while preparing meals for patients.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Adjusted food preparation methods in accordance with customer requests.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Cleaned and organized kitchen, dining and service areas.
Portioned and wrapped food to place directly on plates for service to patrons.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Demonstrated knowledge of menu items and corresponding ingredients.
Greeted customers and answered inquiries regarding menu items and specials.
Lifeguard
Westovers Community
05.2023 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Attentively monitored swimmers to identify distress.
Monitored safety of guests in and around swimming pool.
Upheld hygiene standards in pool and surrounding area.
Educated patrons on safety protocols and enforced safety rules.
Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
Monitored pools and surrounding areas for adherence to safety protocols.
Scanned main areas to monitor for any safety risks.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Crew Member
Moe's Southwest Grille
08.2022 - 08.2024
Cleaned and maintained all areas of restaurant to promote clean image.
Prepared products following restaurant, health, and safety standards and procedures.
Kept food preparation area, equipment, and utensils clean and sanitary.
Operated cash register to ring up final bill and process various forms of payment.
Became familiar with products to answer questions and make suggestions.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Trained new team members on procedures, customer service, and sales techniques.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Replenished serving stations with fresh food and cleaned up spills.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.