Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Merrill

Colorado Springs,CO

Summary

Outgoing Apprentice with willingness to learn and excel in the beauty industry. Familiarity with highlighting, cutting and color. Adept at handling front-office duties, including scheduling appointments and greeting clients. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hairstylist's Assistant

Avery's Salon
12.2023 - 01.2024
  • Answered telephone calls to provide information and schedule new appointments.
  • Increased client satisfaction by providing excellent customer service.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Demonstrated thorough knowledge of all salon products and services.
  • Recommended products for clients based on individual needs.
  • Helped customers select styles for special events such as prom and formal dances.

Employee

Bed Bath & Beyond
09.2019 - 11.2021
  • Worked at several different locations with transferable skills. Ex. after Durango I went on and worked in Fayetteville, NC and then Colorado Springs locations.
  • Worked effectively in fast-paced environments.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Streamlined receiving operations for improved organization and faster unloading of deliveries.
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.

Movie Theater Employee

Allen Theaters
05.2019 - 08.2019
  • Enhanced customer experience by providing timely and efficient service during movie screenings.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift. Ex. Concession and Ticketing.

Education

High School Diploma Durango, CO 2021 - Cosmetology

Paul Mitchell The School - Colorado Springs
Colorado Springs, CO
09.2023

Skills

  • Active Listening
  • Adaptability and flexibility
  • Problem-solving abilities
  • Time management
  • Workspace Organization
  • Scalp Care
  • Waxing

Certification

  • Certified in Bellami Hair Extensions

Timeline

Hairstylist's Assistant

Avery's Salon
12.2023 - 01.2024

Employee

Bed Bath & Beyond
09.2019 - 11.2021

Movie Theater Employee

Allen Theaters
05.2019 - 08.2019

High School Diploma Durango, CO 2021 - Cosmetology

Paul Mitchell The School - Colorado Springs

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Alyssa Merrill