Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Dylan Sartor-Richardson

Johns Creek,GA

Summary

I am a resourceful HVAC-R Service Technician known for productivity and efficiency in task completion. Excel using critical thinking, problem-solving, and customer service to deliver exceptional outcomes in all projects. I currently seek employment in which I can utilize my current skills and gain further experience in the workfield.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HVAC-R Service Technician

Bill's Heating & Air
Rancho Cucamonga, CA
01.2022 - 07.2024
  • Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
  • Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
  • Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
  • Inspected ductwork for leaks or blockages prior to installing a new unit.
  • Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
  • Followed up with customers after job completion in order to ensure satisfaction with the results.
  • Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
  • This includes residential/commercial equipment.

Service Crew Member

Empire Nissan
Ontatio, CA
05.2018 - 02.2021
  • Verified that all guests had an enjoyable experience before leaving the premises.
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Performed daily vehicle inspections prior to driving or providing service for customers.
  • Developed troubleshooting procedures for vehicle performance issues.
  • Conducted tests on vehicles to ensure compliance with safety regulations.

Education

HVAC/Universal EPA Certification -

Midwest Technical Institute
Springfield, MO
12-2021

High School Diploma -

Rancho Cucamonga High School
Rancho Cucamonga, CA
05-2018

Skills

  • System Installation
  • Electrical diagnostics
  • Ventilation Systems
  • Outside Sales
  • Blueprints and Specifications
  • Service Contract Sales
  • Self Motivation

Certification

  • HVAC Certification
  • Universal EPA Certification

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

HVAC-R Service Technician

Bill's Heating & Air
01.2022 - 07.2024

Service Crew Member

Empire Nissan
05.2018 - 02.2021

HVAC/Universal EPA Certification -

Midwest Technical Institute

High School Diploma -

Rancho Cucamonga High School

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Dylan Sartor-Richardson