Summary
Overview
Work History
Education
Skills
Timeline
Generic
Grace Garnett

Grace Garnett

Stow,OH

Summary

Hardworking and enthusiastic worker, trained in every aspect of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

7
7
years of professional experience

Work History

Prep Cook

Tomberg's Rotisserie Chicken
12.2022 - 02.2023
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured and mixed ingredients according to precise recipes for best results.

Front of House Server

Tijuana Flats
10.2022 - 12.2022
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Ride Operator

LEGOLAND Florida
03.2022 - 07.2022
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Inspected and maintained amusement park ride equipment in accordance with safety regulations.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Fostered communication between ride operators and other amusement park personnel to support operations.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Built and established positive relationships with patrons, team members and supervisors.

Service Crew Member

McDonald's Restaurant
01.2016 - 12.2017
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Kept customers and crew areas organized.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Cooked, prepared and bagged food for customers.
  • Calculated totals, processed payments and issued receipts.
  • Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

High School Diploma -

Tiers Free Academy
Porterdale, GA
06.2018

Skills

  • Order Delivery Practices
  • Chopping Vegetables
  • Dish Preparation
  • Menu Memorization
  • Time Management
  • Food Safety Oversight
  • Cleanliness and Sanitation
  • Effective Prioritization
  • Cleaning and Organization
  • Willingness to Learn
  • Team Oriented

Timeline

Prep Cook

Tomberg's Rotisserie Chicken
12.2022 - 02.2023

Front of House Server

Tijuana Flats
10.2022 - 12.2022

Ride Operator

LEGOLAND Florida
03.2022 - 07.2022

Service Crew Member

McDonald's Restaurant
01.2016 - 12.2017

High School Diploma -

Tiers Free Academy

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Grace Garnett