Jason Kanu
Richmond
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Seasonal Associate Driver
United Parcel Service, UPS
10.2024 - 12.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
Key Holder
Advanced Auto Parts
11.2022 - 11.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Tire Sales Manager
Firestone Complete Auto
09.2021 - 06.2022
- Managed inventory effectively to ensure optimal stock levels and minimize backorders or delays.
- Implemented effective promotional campaigns that attracted new customers to the business.
- Built a loyal client base through personalized service, expert advice, and consistent follow-up communication postsale.
- Supervised tire bay team members, enforcing safe environment standards and observance of tire bay policies and procedures.
Education
High School Diploma -
Foster High School
Richmond, TX05-2017
Skills
- Respectfulness
- Flexibility
- Customer service
- Active listening
- Critical thinking
- Key holder experience
- Data entry
- Sales expertise
- Staff training
Timeline
Seasonal Associate Driver
United Parcel Service, UPS
10.2024 - 12.2024
Key Holder
Advanced Auto Parts
11.2022 - 11.2023
Tire Sales Manager
Firestone Complete Auto
09.2021 - 06.2022
High School Diploma -
Foster High School
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