Mark Castro

Operate in a facility under contract with ICE providing high quality security for illegal immigrants who are currently being detained. Being pursuant to the strict contractual requirements and national standards set by the Federal government, providing professional behavior while working under the ICE and MTC Contract.

• Conduct detailed security check to insure the safety of detainees, maintaining daily logs and have a sharp attention to detail of all paper work, to insure that it meets the standard of ICE and the MTC Group.
• Work with high and low level detainees coordinating and monitoring their movements
• Conducting shakedown's for contraband in accordance to facility policies and procedures to insure safety for officers and detainees
• Certification to operate in the restricted housing unit of segregation that requires preparing reports and documentation accurately to insure that it meets the regulations of I.C.E. and MTC.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
• Documented detainee behavior and activities in logbooks.
• Regularly conducted security and sanitation checks.
• Provided assistance and guidance to detainees regarding daily activities.
• Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
• Maintained a safe environment for detainees and staff through effective communication and adherence to established protocols.
• Restrained detainees when disturbances required physical intervention.
• Collaborated with medical staff to address detainee health concerns, coordinating care plans and monitoring progress as needed.
• Promoted a culture of respect within the detention center by modeling professionalism at all times and treating detainees with dignity.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
• Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
• Prepared reports to document incidents and violations.
• Wrote daily reports and maintained logs of detainee activities and behaviors.
• Supervised detainees during meals, recreation and other activities.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
• Responded promptly to emergency situations and provided medical aid.
• Responded swiftly to emergency situations with appropriate use of force when necessary to protect both detainees well-being and facility security.
• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Managed time efficiently in order to complete all tasks within deadlines.

Operate in a facility under contract with ICE providing high quality security for illegal immigrants who are currently being detained. Being pursuant to the strict contractual requirements and national standards set by the Federal government, providing professional behavior while working under the ICE Contract.

• Conduct detailed security check to insure the safety of detainees, maintaining daily logs and have a sharp attention to detail of all paper work, to insure that it meets the standard of ICE.
• Work with high and low level detainees coordinating and monitoring their movements
• Conducting shakedown's for contraband in accordance to facility policies and procedures to insure safety for officers and detainees
• Certification to operate in the restricted housing unit of segregation that requires preparing reports and documentation accurately to insure that it meets the regulations of I.C.E.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
• Documented detainee behavior and activities in logbooks.
• Regularly conducted security and sanitation checks.
• Provided assistance and guidance to detainees regarding daily activities.
• Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
• Maintained a safe environment for detainees and staff through effective communication and adherence to established protocols.
• Restrained detainees when disturbances required physical intervention.
• Collaborated with medical staff to address detainee health concerns, coordinating care plans and monitoring progress as needed.
• Promoted a culture of respect within the detention center by modeling professionalism at all times and treating detainees with dignity.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
• Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
• Prepared reports to document incidents and violations.
• Wrote daily reports and maintained logs of detainee activities and behaviors.
• Supervised detainees during meals, recreation and other activities.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
• Responded promptly to emergency situations and provided medical aid.
• Responded swiftly to emergency situations with appropriate use of force when necessary to protect both detainees well-being and facility security.
• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Managed time efficiently in order to complete all tasks within deadlines.