Angela Gustin
Shawnee,OK
Summary
I am a hardworking, self-motivated individual with a strong drive to succeed in all endeavors. With several years of experience as an office manager and administrative professional, I have overseen a wide range of essential functions in dynamic business environments. I excel in optimizing productivity, efficiency, and service quality across diverse offices. My ability to work well with both people and animals, along with my passion for continuous learning, makes me adaptable to any challenge. I am highly organized, with a proven track record in prioritizing tasks and managing deadlines. Whether working as part of a team or independently, I am committed to delivering my best and contributing to the success of the organization.
Overview
9
9
years of professional experience
Work History
Office Manager
Hearing Healthcare
Shawnee, OK
04.2022 - Current
- Ensured compliance with applicable laws regarding HIPPA practices.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained filing system for records and correspondence.
- Organized company events including holiday parties, and patient appreciation events.
- Monitored inventory levels and placed orders when needed.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Processed payroll accurately ensuring all employees were paid on time.
Member Service Deposit Representative
First National Bank & Trust Co.
Shawnee, OK
01.2020 - 04.2022
- Responsibilities are better conveyed through direct communication.
Enrollment Specialist/Administrative Assistant
Gordon Cooper Technology Center
Shawnee, OK
09.2019 - 02.2020
- This was a side job in addition to my main job.
- Managed multiline phone system efficiently.
- Performed data entry and maintained accurate records of student enrollment information.
- Kept drawer count accurate and balanced.
Receptionist
Alliance Health (Formerly Seminole Family Clinic)
Seminole, OK
08.2015 - 10.2019
- Worked successfully with diverse group of coworkers to accomplish goals for the clinic.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Handled incoming phone calls efficiently.
- Handled daily payment transactions and ensured accurate cash handling.
- Responded promptly to any emergency situations that arose within the facility.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained comprehensive patient records, ensuring accuracy and confidentiality.
Education
GED -
Stroud HS
StroudDental Careers of Tulsa
Tulsa, OKSkills
- Billing
- Scheduling and calendar management
- Event coordination
- Data entry
- Team supervision
- Clear oral/written communication
- Workflow optimization
- Payroll processing
- Customer relations
- Organizational skills
Timeline
Office Manager
Hearing Healthcare
04.2022 - Current
Member Service Deposit Representative
First National Bank & Trust Co.
01.2020 - 04.2022
Enrollment Specialist/Administrative Assistant
Gordon Cooper Technology Center
09.2019 - 02.2020
Receptionist
Alliance Health (Formerly Seminole Family Clinic)
08.2015 - 10.2019
GED -
Stroud HS
Dental Careers of Tulsa