Experienced Intake Coordinator with background in managing patient admissions in healthcare settings. Strengths include high-level organizational skills, efficient multi-tasking, and effective communication. Have consistently streamlined intake procedures for improved operational efficiency. Skilled at fostering positive relationships with patients and staff while ensuring accurate documentation and adherence to compliance standards.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Home Care Intake Coordinator: Liaison
Montefiore Home Care Agency
Bronx
07.2008 - Current
Responsible for assessing, planning, and coordinating home care for patients.
Service all divisions of Montefiore Medical Center (Einstein, Moses, Wakefield, Mount Vernon Hospital, Burke Rehab, Schaffer Nursing Home), White Plains Hospital, skilled nursing facilities, and outpatient clinic referrals.
Analyze assessment data, including physical, emotional, and mental status, for clients of all ages, to identify client health problems and determine appropriateness for home care.
Develop realistic home care plans based on the interpretation of assessment data and consideration of client preferences, incorporating knowledge of community resources, equipment suppliers, vendors, and other health care providers.
Other duties include obtaining authorizations, submitting home care referrals, interviewing patients, identifying psychosocial factors, assessing the home environment, providing extensive patient and family education, preparing all documentation in compliance with agency policy and regulatory standards, and ensuring the proper delivery of care.
Coordinate care with a multidisciplinary team of physicians, therapists (physical, occupational, speech), social workers, home health aides, and family members.
Home Health Care Nurse
Montefiore Home Care Agency
Bronx
08.2005 - 07.2008
Coordinate and manage all health care services for patients with multiple diagnoses.
Assessed patients' health conditions and developed treatment plans accordingly.
Utilized electronic health records to document patient care accurately and comprehensively.
Coordinated with physicians and healthcare teams to update patient progress and adjust care plans..
Provided wound care management, pre-pouring medications, administering injections, and providing catheter and drain management prescribed by physicians.
Completed initial assessments of patients and family to determine and address individual home care needs.
Directly supervise Home Health Aides, instruct aides and patients on the plan of care, and ensure proper care is provided.
Staff Nurse
Montefiore Medical Center Moses Division
Bronx
07.2002 - 08.2005
Responsible for all aspects of patient care on a 32-bed Medical-Surgical Unit.
Duties include assessment, admissions, vital signs, care planning, pre/postoperative care, dispensing medications, IV administration, injections, blood capillary puncture, blood glucose monitoring, interpretation of lab results, ventilator management, tracheal care and management, tube feedings, wound and pain assessments, dressing changes, monitoring patients' progress, discharge planning, patient/family education, and charting/documentation.
Served as Charge Nurse for RNs, LPNs, and CNAs, with responsibility for supervision, delegating patient assignments based on staff abilities, resolving problems, preparing for the next shift, and ensuring proper delivery of care.
Responsible for precepting new staff nurses.
Served as a Nurse Expert, with responsibility for training nurses and health care professionals at other facilities on CIS database operations.
Staff Nurse
New York Presbyterian Hospital
New York
01.2002 - 06.2002
Provided total patient care on a 37-bed Geriatric Emergency Medicine Unit.
Administered medications and treatments per physician's orders and hospital protocols.
Collaborated with interdisciplinary teams to develop patient care plans.
Maintained accurate records of patient progress notes, medications administered and other relevant data.
Recorder
Westchester Community College
Valhalla
06.1994 - 12.2001
Responsible for TAP awards and payment rosters to determine the eligibility of students for financial assistance, with NYS Higher Education Service Corp standards.
Duties included providing policy guidance to institutional personnel, serving as liaison between the Financial Aid and Bursar Departments, granting tuition refunds, and participating in registration.
Supervised, trained, and delegated assignments to five clerical employees, as well as seasonal staff.
Downloaded more than 300 TAP awards annually from the HESC Network.
Education
Bachelor of Science - Nursing
Pace University
Pleasantville, NY
05-2000
Bachelor of Science - Marketing
St. John's University
Jamaica, New York, NY
05-1991
Skills
Care coordination
Patient assessment
Clinical documentation
Intake and discharge planning
Multidisciplinary collaboration
Excellent communication
Wound care management
Home health care
Venipuncture
Ventilator management
Tracheal care
IV administration
Epic, EMR, Outlook, Internet, Microsoft Word, and PowerPoint
Certification
New York State Registered Professional Nurse, 2001