Rosa Taylan
Salinas,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Office Manager
Salinas Valley Embroidery
04.2017 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Office Manger
Comgro Soil Amendments
04.2011 - 04.2017
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Accounting
Hartnell College
Salinas, CA08.1975
High School Diploma -
Alisal High School
Salinas, CA06.1975
Skills
- Credit and Collections
- Written Communication
- CRM Software
- Team Bonding
- Sorting and Labeling
- Customer Relations
- Report Writing
- Database Administration
- Banking Operations
- Policy and Procedure Modification
- Account Reconciliation
- Mail Handling
- Workflow Planning
- Business Administration
- Project Management
- Excellent Multitasking Abilities
- File and Data Retrieval Systems
- Financial Reporting
- Calculating Deductions
- Training and Development
- Microsoft Office
- Clerical Support
- Policy Implementation
- Client Correspondence
- Organizational Skills
- Report Preparation
- Workflow Optimization
- Administering Payroll
- Billing and Invoicing
- Accounts Payable and Receivable
- Human Resources
- Office Management Software
- Office Supplies and Inventory
- Biweekly Payroll Processing
- Volunteer Relations
- Vendor Liaising
- Administration and Operations
- Database Maintenance
- Financial Management and Reporting
- Handling Complaints
- Report Preparation and Analysis
- Account and Ledger Reconciliations
- Sales Tax Filings
- Deposit Collection
- Licensing Requirements
- Customer Service Management
- Monthly Closings
- Email Correspondence
- GL Reconciliation
- Profit and Loss Statements
- Reading Comprehension
- Scheduling
- Documentation
Languages
Spanish
Limited Working
Timeline
Office Manager
Salinas Valley Embroidery
04.2017 - Current
Office Manger
Comgro Soil Amendments
04.2011 - 04.2017
Accounting
Hartnell College
High School Diploma -
Alisal High School
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