Steven Swafford

Built fiberglass baths.

• Followed instructions and safety protocols to prevent accidents and injuries.
• Cleaned and maintained tools, equipment and worksites.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Paid attention to detail while completing assignments.
• Applied effective time management techniques to meet tight deadlines.

• Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
• Repaired and replaced pumps, valves and motors.
• Collaborated with team members to complete larger repair projects efficiently.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Inspected and maintained equipment to keep items in top working condition.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Reported issues to property manager so effective resolutions could be put into place.
• Replaced worn or broken parts on machines and equipment.
• Positively engaged with customers and maintained professional appearance as company representative.
• Elevated team morale by fostering open communication channels among colleagues during challenging situations.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.

• Informed customers of promotions to increase sales productivity and volume.
• Monitored and reported on sales performance metrics to inform decision making.
• Conducted market research to identify customer needs and preferences.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
• Consulted with businesses to supply accurate product and service information.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.

• Inspected plants to identify for signs of disease or infestation and address problems early.
• Facilitated communication between researchers and greenhouse staff by providing accurate information on plant progress and needs.
• Assembled and maintained greenhouses and other structures to assist with business operations.
• Maintained optimal greenhouse conditions for a variety of plant species through monitoring temperature, humidity, and light levels.
• Assisted with maintenance and installation of irrigation equipment.