Whitney Bledsoe

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Verified accuracy of all deliveries against order forms.

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Tracked substitutions and informed customers of changes.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Worked productively with customers to meet order requirements and service expectations.

• Greet customers in a friendly manner, using specific scripting
• Verify members using HIPAA verification guidelines
• Identify members issues/complaints and take necessary steps to correct them
• Updating medical history and personal information
• Provide excellent customer service in a timely manner.

• Assisted customers with all issues and complaints
• Scheduled car rentals, air travel, and hotel reservations
• Provided excellent customer service
• Handled payments and returns.

• Conferred with customers to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints
• Determined charges for products requested and collected payments
• Referred unresolved customer grievances to designated departments for further investigation
• Solicited sales of new or additional services or products.

• Collected payments
• Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Provided quotes to new and existing customers
• Answered phones and gathered information for licensed agents.

• Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
• Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
• Assisted with inventory management and restocking of supplies for continuous availability.
• Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
• Read and interpreted patterns and diagrams to determine sewing specifications.
• • Built pool covers
  • Shaping
  • Sewing
  • Padding
  • Cross-strapping
  • Tipping
  • Drawing
  • Inspecting the covers

• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Answered customers' questions, recommended items, and recorded order information.
• Supervised banquet food station setup and coordinated service to multiple dining areas.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Supervised banquet food station setup and coordinated service to multiple dining areas.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Opening the store included the very important task of ensuring the cash register equaled $100 at the start of every shift.
• Setting up the food station by placing items such as pepperoni, sausage, bacon, cheese, olives, and green peppers, just to name a few, into the correct spaces inside and underneath the cooler.
• Perform personnel activities such as supervising and training employees.
• Preparing daily food items by cutting vegetables, baking croutons, cooking pizzas, and making sandwiches, using proper safety precautions and sanitary measures.
• Communicate with customers regarding orders, comments, and complaints, if any.
• Relaying food orders.
• Collecting and washing dirty dishes.
• Monitor and order supplies or food items and restock as necessary.
• Accept payment from customers, and make changes when need be.
• Clean and organize food and kitchen area.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

• Operated buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
• Maintained a regular list of high-end clientele due to exceptional service and outstanding pricing.
• • Clean and supply restrooms, eating, and sitting areas.
  • Gather and empty all trash.
  • Sweep, mop, scrub, and vacuum the building floors.
  • Follow procedures for the use of chemical cleaners, and power equipment to prevent damage to floors and fixtures.
  • Mix water and detergents in containers to prepare cleaning solutions, according to specifications.
  • Notify the manager concerning the need for major repairs.
  • Clean laboratory items, such as glassware or metal instruments, using microfiber rags.
  • Informing the manager of supplies that need to be ordered.
  • Clean windows, glass partitions, and mirrors.
  • Dust and polish furniture, baseboards, and machines.