Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francesca Heiss

South Saint Paul,MN

Summary

Responsible Stocker with excellent blocking, facing and customer service skills coupled with 3 years of experience. Fast worker with attention to detail and completeness.

Overview

5
5
years of professional experience

Work History

Produce Stocker

Cub Foods
02.2019 - Current
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Greeted customers and directed to requested products.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Processed and packaged stock items for customer purchases.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Bookstore Clerk

Barnes And Noble College Bookstore
11.2022 - 05.2023
  • Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
  • Collaborated with other staff to support smooth daily operations.
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Proved successful working within tight deadlines and a fast-paced environment.

Teller

WNB Financial
01.2022 - 10.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Monitored and reported suspicious activity in line with bank security policies.

Education

No Degree -

Inver Hills Community College
Inver Grove Heights, MN

Bachelor of Science - Business Administration

Winona State University
Winona, MN
12.2023

High School Diploma -

South Saint Paul Secondary
South Saint Paul, MN
06.2021

Skills

  • Money Handling
  • Safe Food Handling Procedures
  • Pallet Jack Operation
  • Heavy Lifting
  • Customer Relationships
  • Product Knowledge
  • Cash Counting Machine Operations
  • Cash Handling Expertise

Timeline

Bookstore Clerk

Barnes And Noble College Bookstore
11.2022 - 05.2023

Teller

WNB Financial
01.2022 - 10.2022

Produce Stocker

Cub Foods
02.2019 - Current

No Degree -

Inver Hills Community College

Bachelor of Science - Business Administration

Winona State University

High School Diploma -

South Saint Paul Secondary

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Francesca Heiss