William Demansky
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HVAC position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
HVAC Intern
S.J. Kowalski Inc
09.2022 - 12.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Frequently inspected production area to verify proper equipment operation.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Provided project progress updates and proposed solutions to issues.
Sales Associate
Boscov's Department Store
11.2017 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Certificate of Specialization - Heating And Air Conditioning Technology
Luzerne County Community College
Nanticoke, PA05.2023
Certificate of Completion - Locomotive Engineer/Conductor
Bucks County Community College
Newtown, PA02.2019
High School Diploma -
Hazleton Area High School
Hazle Township, PA06.2018
Skills
- Verbal and Written Communication
- Multitasking and Organization
- Attention to Detail
- Maintain Systems
- Troubleshoot Service Issues
Timeline
HVAC Intern
S.J. Kowalski Inc
09.2022 - 12.2022
Sales Associate
Boscov's Department Store
11.2017 - 03.2020
Certificate of Specialization - Heating And Air Conditioning Technology
Luzerne County Community College
Certificate of Completion - Locomotive Engineer/Conductor
Bucks County Community College
High School Diploma -
Hazleton Area High School
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