Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
BusinessDevelopmentManager

Gary Van Wagoner

Beaver Dam,CA

Summary

Dedicated employee with a strong commitment to overcoming challenges. Exhibits adaptability and excellent interpersonal skills. Skilled in independent work and quick learning of new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manipulator Assembly

Reid-Ashman
St. George, UT
05.2022 - 05.2023
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Completed routine maintenance and repair.

Salesperson

Grand Home Furnishings
Christiansburg, VA
04.2007 - 06.2017
  • Provided personalized service to build relationships with customers.
  • Developed and implemented strategies to meet sales quotas.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Generated new business opportunities through cold calling campaigns.
  • Maintained accurate records of customer interactions and transactions.
  • Advised customers on the latest product features and benefits.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Developed key customer relationships to increase sales.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Participated in trade shows and sales events to promote products.
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Recruited, hired and trained new hires to optimize profitability.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Assistant Store Manager

Grand Home Furnishings
Christiansburg, VA
05.2006 - 06.2007
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Trained new employees on store policies, procedures and customer service standards.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Oversaw aspects of maintenance, inventory, and daily activity management.

Education

High School Diploma -

Byron Area High School
Byron, MI
06-1977

Skills

  • Safety compliance
  • Time management
  • Organizational skills
  • Recordkeeping
  • Excellent communication
  • Dependable and responsible
  • Teamwork and collaboration
  • Flexible and adaptable
  • Equipment maintenance
  • Quality control
  • Inspection and testing
  • Hand tools proficiency
  • Wiring techniques
  • Attention to detail

Certification

Dale Carnegie Graduate, Impromptu speaking Award

Primary Leadership Graduate, United States Army

Forklift Certified

References

References available upon request.

Timeline

Manipulator Assembly

Reid-Ashman
05.2022 - 05.2023

Salesperson

Grand Home Furnishings
04.2007 - 06.2017

Assistant Store Manager

Grand Home Furnishings
05.2006 - 06.2007

High School Diploma -

Byron Area High School

Similar Profiles

CREATE PROFILE