Lucia Porter

Administrator Coordinator

Pepsi Beverages

02.2003 - 02.2025

Assisted with special projects as needed in order to meet organizational objectives.
Tracked inventory levels of office supplies and placed orders when necessary.
Managed the daily operations of the office, including scheduling appointments, ordering supplies, and responding to inquiries.
Provided customer service assistance when necessary.
Generated purchase orders as requested by authorized personnel.
Processed incoming and outgoing mail on a daily basis.
Resolved conflicts between employees or departments in a timely manner.
Coordinated meetings and events with internal and external stakeholders.
Ensured compliance with applicable laws, regulations, and standards.
Developed procedures for streamlining administrative processes.
Assisted with onboarding new employees by providing orientation materials and training resources.
Answered phone calls from customers or other departments in a courteous manner.
Handled confidential information in a professional manner.
Filtered emails based on importance and escalated issues to leadership.
Processed financial documents, contracts, expense reports and invoices.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Created memos, letters and other documents, fostering internal and external communication.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Verified employee hours worked against timesheets provided by supervisors.
Resolved discrepancies between payroll records and employee inquiries.
Tracked vacation accruals and sick leave balances for all employees.