Jonathan Rojas
Beaumont,CA
Summary
Positive and dedicated Sterile Processing Technician with over five years of experience, known for strong leadership, a proactive attitude, and a passion for continuous learning. Skilled in streamlining operations, training teams, and ensuring top-tier patient safety and compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician Traveler
Aya Healthcare
San Diego, CA
09.2024 - Current
- Inspected, assembled, and packaged surgical instruments for optimal readiness in operating rooms.
- Wrapped trays, instrument packs, and sets.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Inspected sterile package integrity prior to distribution.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Collaborated with nursing staff to streamline instrument retrieval processes, enhancing workflow efficiency.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Increased operating room efficiency with organized preparation and timely delivery of sterile supplies.
- Contributed to significant reductions in cross-contamination incidents through meticulous execution of decontamination protocols.
- Supported surgical teams by responding promptly to last-minute requests and changes, ensuring no delays in surgical procedures.
- Delivered training and resources to new team members, ensuring adherence to best practices in sterile processing and decontamination.
Customer Service Representative
Loma Linda University Health Care
Loma Linda, CA
06.2022 - 09.2024
- Managed patient inquiries and complaints, ensuring timely and effective resolution.
- Educated patients on healthcare services, insurance processes, and billing procedures.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Led team initiatives to streamline appointment scheduling processes, reducing wait times significantly.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Developed strong relationships with clients by providing empathetic support and understanding during challenging health situations.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
- Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and medical professionals.
- Promoted a positive work environment through active participation in team meetings and contributing ideas for organizational success.
- Collaborated with team members to identify areas for improvement in customer service processes, implementing changes as needed.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Cross-trained and provided backup support for organizational leadership.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained up-to-date knowledge of product and service changes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered prompt service to prioritize customer needs.
Sterile Processing Technician
Dignity Health Community Hospital San Bernardino
San Bernardino, CA
02.2019 - 08.2021
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Achieved efficient collection of used and contaminated equipment, instruments, and supplies for sorting and decontamination.
- Enhanced cleaning processes by effectively removing contaminants and waste matter, ensuring optimal operation of decontamination equipment.
- Streamlined preparation and packing of decontaminated supplies for sterilization.
- Improved monitoring and operation of sterilization equipment.
- Conducted thorough examinations of supplies to guarantee proper cleaning and sanitization.
- Identified and reported issues with sterilization equipment, leading to timely resolutions.
- Successfully sterilized, prepared, wrapped, and organized equipment into instrument trays for medical procedures.
- Delivered all necessary equipment and instruments for surgeries and medical procedures, ensuring readiness.
- Maintained accurate records of sterilization procedures and equipment maintenance, contributing to operational efficiency.
- Managed inventory effectively by reordering supplies and checking expiration dates.
- Prepared crash carts for emergencies, ensuring prompt response capability.
- Assembled case carts for assigned surgical procedures, enhancing departmental coordination.
- Operated sterilization equipment, including autoclaves and ultrasonic cleaners, for efficient processing.
- Collaborated with surgical teams to assess needs and ensure availability of sterile instruments for procedures.
- Inspected sterile package integrity prior to distribution.
- Optimized inventory management by conducting routine audits, identifying discrepancies, and resolving issues promptly.
- Conducted routine quality checks to maintain accuracy in sterilization cycles and equipment functionality.
- Facilitated positive working environment by mentoring new technicians, fostering team-oriented atmosphere.
Sterile Processing Technician
Fountain Valley Regional Hospital and Medical Center
Fountain Valley, CA
08.2016 - 10.2018
- Conducted thorough preparation of instruments for sterilization and implemented comprehensive decontamination protocols to uphold hygiene compliance.
- Maintained accurate records of biological and diagnostic test results to ensure compliance and facilitate patient care.
- Managed supply chain processes to ensure timely availability of critical materials for effective decontamination efforts.
- Collected and verified surgical instruments and supplies to support successful surgical outcomes.
- Trained new staff on sterilization processes and operational best practices.
- Collaborated with surgical teams to address specific sterilization needs and timelines.
- Implemented process improvements, reducing turnaround time for instrument availability.
- Wrapped trays, instrument packs, and sets.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Performed regular assessments and upkeep of sterilization equipment to uphold safety and efficiency in operations.
- Attended vendor training sessions to acquire insights on industry best practices, facilitating successful adoption of new instruments.
- Executed thorough cleaning and sterilization procedures for instruments, followed by safe disposal of contaminated materials.
- Increased operating room efficiency with organized preparation and timely delivery of sterile supplies.
- Fostered strong partnerships with vendors to facilitate timely delivery of loaner trays, supporting successful surgical procedures.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
Education
Associate of Arts - Biological And Physical Sciences
San Bernardino Valley College
San Bernardino, CA05-2025
High School Diploma -
Sierra Vista High School
Baldwin Park, CA06-2011
Skills
- Process improvement
- Cross-functional team leadership
- Compliance oversight
- Staff training and development
- Operational efficiency
- Bilingual in English and Spanish
Certification
CBSPDT
BLS Provider-American Heart Association
Timeline
Sterile Processing Technician Traveler
Aya Healthcare
09.2024 - Current
Customer Service Representative
Loma Linda University Health Care
06.2022 - 09.2024
Sterile Processing Technician
Dignity Health Community Hospital San Bernardino
02.2019 - 08.2021
Sterile Processing Technician
Fountain Valley Regional Hospital and Medical Center
08.2016 - 10.2018
Associate of Arts - Biological And Physical Sciences
San Bernardino Valley College
High School Diploma -
Sierra Vista High School