Danté Grant
Orlando,FL
Summary
Proven expertise in pool safety and guest satisfaction, honed across roles at Hilton Worldwide and other leading companies. Excelled in creating positive environments and managing complex problems, ensuring top-notch customer experience. Skilled in emergency awareness and teamwork, consistently enhancing company quality standards. Achieved significant improvements in cleanliness and service efficiency.
Overview
5
5
years of professional experience
Work History
Pool Attendant
Hilton Worldwide Holdings Inc.
Orlando, Florida
12.2023 - 01.2025
- Helped and instructed patrons using heavy and potentially risky recreational equipment.
- Conducted regular water quality tests to maintain health standards.
- Collected used towels and properly disposed of waste.
- Examined recreational equipment for signs of damage and potential safety risks.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Managed crowd control during peak hours to prevent overcrowding in the pool area.
Pool Attendant
Loews Hotels
Orlando , FL
06.2021 - 03.2023
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Valet Parking Attendant
ABM Industries
Orlando, FL
04.2021 - 06.2021
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Patrolled area to prevent thefts of parked cars or items in cars.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Directed patrons to designated parking spaces.
- Answered general questions about parking fees, facilities and directions.
Restaurant Team Member
McDonald’s
Orlando , Florida
07.2020 - 12.2020
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
William R. Boone High School
Orlando, FL05.2019
Skills
- Pool Operations
- Positive Learning Environment
- Guest Satisfaction
- Customer Experience
- Emergency Awareness
- Company Quality Standards
- Cleanliness Standards
- Restaurant Operation
- Safe Work Practices
- Complex Problem-Solving
- Teamwork Skills
- Pool safety
- Pool maintenance
- Decision-making
- Group event management
- Guest service
Education
Orlando, FL
Contact
Orlando, FL 32822
Affiliations
- I was a Church camp supervisor and team leader.
Timeline
Pool Attendant
Hilton Worldwide Holdings Inc.
12.2023 - 01.2025
Pool Attendant
Loews Hotels
06.2021 - 03.2023
Valet Parking Attendant
ABM Industries
04.2021 - 06.2021
Restaurant Team Member
McDonald’s
07.2020 - 12.2020
High School Diploma -
William R. Boone High School
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