Alec Jackson
FedEx
Macon,Georgia
8
years of professional experience
Customer Service Professional experienced in delivering high service standards through effective communication and multitasking. Maintained cleanliness, efficiency, and safety while adapting to changing operational needs. Committed to collaboration and reliability, contributing to team-oriented environments.
Work History
Crew Member
2 Years 4 Months- Trained new crew members on procedures, safety protocols, and equipment usage.
- Collaborated with team members to maintain safety standards and meet operational goals.
- Streamlined package scanning processes, enhancing workflow efficiency and accuracy.
- Operated material handling equipment to ensure efficient package sorting and delivery processes.
Team Member
9 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to ensure efficient restocking of shelves and inventory management.
- Trained new employees on operational procedures, promoting teamwork and knowledge sharing.
- Maintained cleanliness and organization of store displays to optimize product visibility.
Sushi Chef
6 Months- Here I worked as a Sushi Chef making all types of unique Rolls as well as prepping food for the kitchen area. Worked long hours in high-pressure situations while maintaining a positive attitude. Maintained cleanliness while handling raw fish, ensuring quality and safety for menu items. Every day was a new learning experience with there being new rolls and different additions to the menu and workspace every other month. Assisted during staffing shortages due to no shows and call ins.
- Crafted high-quality sushi and sashimi, ensuring freshness and presentation standards.
- Managed inventory to maintain optimal stock levels of ingredients and supplies.
- Trained junior chefs on proper techniques for sushi preparation and food safety practices.
Crew Member
3 Years 3 Months- Gained initial work experience in a retail environment. Here Worked nearly 40 hours per week while attending high school. Started at register and became proficient in all positions, contributing to team flexibility.
- Operated material handling equipment to ensure efficient package processing.
- Assisted in training new crew members on safety protocols and operational procedures.
- Collaborated with team to maintain high standards of package integrity and accuracy.
Education
High School
- Class of 2021
- GPA: 3.8
Skills
Process Improvement
Quick learner
Team player
Operational efficiency
Customer assistance
Fast learner
Client relations
Timeline
Crew Member
FedEx
04.2024 - 08.2026Read More
Team Member
Publix
12.2023 - 09.2024Read More
Sushi Chef
Bento
06.2021 - 12.2021Read More
Crew Member
Burger King
03.2018 - 06.2021Read More
Western High School
High School
Read More