Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Certification
Timeline
Generic

Ariel Lundy

Elk Creek,VA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fit Specialist

Harley Davidson Inc
Wytheville, VA
01.2025 - Current
  • Greeted customers and provided excellent customer service.
  • Collaborated with colleagues regarding strategies for improving sales performance.
  • Prepared paperwork related to sales transactions.
  • Ensured that the dealership's inventory was up-to-date and accurate.
  • Resolved customer complaints promptly and professionally.
  • Assisted customers in selecting the best motorcycle for their needs.
  • Developed strong relationships with customers to ensure repeat business.
  • Maintained current knowledge of all available models, features, and options.
  • Performed product demonstrations to potential buyers.
  • Followed up with customers post-sale to ensure satisfaction levels were met.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Responded to inquiries from potential customers via email and telephone.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Managed sales negotiations and financing options.
  • Adhered to standards of quality and service and industry regulations.
  • Maintained up-to-date database of sales contacts and customer information.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Maintained records related to sales for store management.
  • Greeted customers to determine wants or needs.

DOG TRAINING

SELF-EMPLOYED
Columbus, NC
02.2022 - Current
  • Identify and solve problems and behaviors that are dangerous or unwanted
  • Work with owners on continual training and routines to help alleviate issues.
  • Highlighted training requirements and scheduled resources to meet demand.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Identified training needs and planned classes accordingly.
  • Developed assessments to measure and assess the effectiveness of training curriculum and learner performance.
  • Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.

ADMIN ASSISTANT

POLK COUNTY LOCAL GOVERNMENT
Columbus, NC
05.2023 - 02.2024
  • Learn functions of different departments to point citizens in the right direction and help citizens with any general questions they posed to me
  • I also kept the schedule for different conference rooms and the County Managers' Meeting Schedule.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

TEAM MEMBER

TRACTOR SUPPLY
Columbus, NC
01.2022 - 06.2022
  • Work with customers to fulfill any needs and help give them a speedy and better shopping experience
  • Work using a computer system and help solve problems or questions that may come up
  • Responsible for restocking and organizing designated sections.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Monitored and verified merchandise for proper prices and labels.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

NURSERY WORKER

HOLY CROSS EPISCOPAL CHURCH
Tryon, NC
01.2018 - 08.2021
  • Looked after children aged 0-4 during morning service
  • Made sure kids were safe, cared for, and comfortable
  • Engaged the children to have fun.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Encouraged good behaviors using positive reinforcement methods.
  • Maintained child-friendly environment with access to outdoor activities.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Worked with children to develop good cognitive, physical and language skills.
  • Provided emotional support and guidance to children during difficult times.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Encouraged children to develop healthy social and emotional skills.
  • Developed age-appropriate activities and crafts to engage children.

DINING ROOM SERVER

ACTS RETIREMENT
Columbus, NC
08.2018 - 01.2019
  • Waitressing and serving residents in the formal dining room
  • Assisting with food prep, clean up, and serving at special events.
  • Greeted new customers, discussed specials, and took drink orders.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Checked on needs of each table and retrieved additional items.
  • Checked in with customers and specific dietary needs while refilling waters and clearing plates.
  • Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.
  • Took orders and delivered food items to residents in main dining room.
  • Built long-lasting relationships with residents.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

SEASONAL DAY CAMP COUNSELOR

POLK CO RECREATION
Columbus, NC
05.2018 - 08.2018
  • Worked with a team of counselors providing instruction, care, and structure for children throughout the day while enrolled in summer day camp
  • Worked with ages 4-10 and assisted on day field trips
  • Coordinated schedules, relieved workers for breaks, and assisted were needed.
  • Kept all camper and work areas neat, clean and organized.
  • Built and maintained positive relationships with campers, staff, and families.
  • Monitored behavior of each child and reported incidents or suspicion of abuse to superiors.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Transported and escorted program participants to and from activities and on field trips.
  • Factored-in abilities, needs and interests of participants in development of events and programs.

Education

Bachelor of Science - Computer Programming

Herzing University
Dearborn, MI
05.2028

Some College (No Degree) -

Western Governors University
Salt Lake City, UT

ASL Interpreter -

Blue Ridge Community College
Hendersonville, NC
04.2021

High School Diploma -

Polk County High School
Columbus, NC
06.2019

Skills

Team player

Initiative

Problem-solving abilities

Advanced computer knowledge

Dependability

Customer service

Social media knowledge

Analytical

Conflict resolution

Task prioritization

MS Office

Self-directed

Multitasking abilities

Google Drive

References

  • Judy Forester, judyforster@galaxschools.us, (276) 768-8073 (Call preferred)
  • Lyle Forester, dml27513@email.vccs.edu, (276) 768-8072 (Email preferred)
  • Greg Wyatt, gwyatt@polknc.org, (828) 817-9712 (Email preferred)

Volunteer Experience

Beulah on Mission – 3 years

Certification

  • Comptia A (220-1101)

Timeline

Fit Specialist

Harley Davidson Inc
01.2025 - Current

ADMIN ASSISTANT

POLK COUNTY LOCAL GOVERNMENT
05.2023 - 02.2024

DOG TRAINING

SELF-EMPLOYED
02.2022 - Current

TEAM MEMBER

TRACTOR SUPPLY
01.2022 - 06.2022

DINING ROOM SERVER

ACTS RETIREMENT
08.2018 - 01.2019

SEASONAL DAY CAMP COUNSELOR

POLK CO RECREATION
05.2018 - 08.2018

NURSERY WORKER

HOLY CROSS EPISCOPAL CHURCH
01.2018 - 08.2021

Bachelor of Science - Computer Programming

Herzing University

Some College (No Degree) -

Western Governors University

ASL Interpreter -

Blue Ridge Community College

High School Diploma -

Polk County High School

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Ariel Lundy