Briana Spencer

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• stay at register and clean queue line
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Answered questions about store policies and addressed customer concerns.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Managed cash register after end of shift to balance and record accurate transactions.
• Trained and supervised new employees to use selling strategies and apply best practices.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Counted money in drawers at beginning and end of each shift.

• Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
• Greeted and interacted with over customers to assist in selecting and locating merchandise.
• Displayed and organized products in store to help customers locate products easily.
• Selected, recommended and located merchandise based on customer needs and desires.
• Used POS system to process sales, returns and exchanges.
• Operated cash register to complete cash, check and credit card transactions.
• Created impactful store displays and merchandising layouts to maximize sales.
• Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
• Performed opening duties such as running rods
• Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
• Dressed and accessorized mannequins to highlight featured clothing and accessories.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customers with prompt and polite support in-person and via telephone.
• used FRID scanner to do unit markdown / markup

• Emptied trashcans and transported waste to collection areas.
• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Transported food items from storage areas to kitchen for prepping.
• Followed food safety practices and sanitation guidelines.
• Maintained high personal grooming standards and uniform presentation.
• Lifted and carried heavy materials.
• Greeted customers entering store and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.

Skilled at working independently and collaboratively in a team environment.

• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend and holiday shifts.
• Maximized sales floor appeal with timely merchandise replenishment and presentation.
• staying informed about upcoming events and promoting them accordingly.
• Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
• Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.

• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• changing mannequins with desired clothing in booking to meet company's expectations by promoting the brand we represent
• Assisted customers with product selection based on individual needs and preferences.
• Managed inventory levels by conducting regular audits and coordinating with the purchasing department for timely replenishments.