Timothy Bork
Scottsdale,AZ
Summary
Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes, increasing productivity, and bringing a solid understanding of industry trends; excellent communication skills and talent for spotting improvement areas and strategically implementing changes.
Overview
14
14
years of professional experience
Work History
Operations Manager
Clayton Companies
02.2022 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Sr. Loan Officer
Allied First Bank
03.2020 - 02.2021
- Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
- Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Mentored junior loan officers, sharing expertise and knowledge to improve team performance.
Assistant General Manager
OHSO Nano Brewery
12.2014 - 03.2020
- Managed daily operations for the smooth functioning of the establishment, ensuring high-quality service delivery.
- Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
- Increased revenue by developing and implementing innovative marketing strategies to attract new customers.
Mortgage Loan Officer
LoanDepot
03.2017 - 09.2017
- Increased loan approval rates by efficiently managing the pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
Sr. Loan Officer
The Money Source
06.2016 - 02.2017
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
Assistant General Manager
Desert Parking Valet
02.2010 - 03.2012
- Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
- Improved customer satisfaction by streamlining valet services and implementing effective communication strategies.
Education
Bachelor of Arts - Non-Profit/Public Organizational Management
Arizona State University
Tempe, AZ08.2015
Skills
- Organizational Management
- Customer Retention
- Performance reporting
- Process Improvement
- Financial analysis aptitude
- Property Management
- Compliance Monitoring
- Tenant relations
Timeline
Operations Manager
Clayton Companies
02.2022 - Current
Sr. Loan Officer
Allied First Bank
03.2020 - 02.2021
Mortgage Loan Officer
LoanDepot
03.2017 - 09.2017
Sr. Loan Officer
The Money Source
06.2016 - 02.2017
Assistant General Manager
OHSO Nano Brewery
12.2014 - 03.2020
Assistant General Manager
Desert Parking Valet
02.2010 - 03.2012
Bachelor of Arts - Non-Profit/Public Organizational Management
Arizona State University
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