Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Martin

Oakley,CA

Summary

Dedicated, Hardworking and Extremely passionate esthetician with strong business, sales and customer service skills necessary to meet salon goals and exceed client expectations.

Esthetician offering exemplary service, exceptional management skills and progressive 5 star service remaining personable and punctual from guest entry to exit.

Providing the Pillars of the salons culture to ensure consistent experience upon every visit.

Motivated Esthetician and new again current student seeking experience as a LVN in patient care and gaining caretaking experience and entering into the healthcare world to further my love for taking care of others in need

Outgoing and friendly with strong drive to succeed.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

Radiant Waxing
Brentwood, CA
02.2021 - Current
Guidelinesncouraged service upgrades.
  • Provides 5 star service waxing fStateboardo toe for all men and women.
  • Built positive client relationships and guided clients through treatments.
  • Provided excellent customer service and skincare treatments to clients.
  • Trained new staff on proper waxing techniques and polices in the salon.
  • Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
  • Assisted manager, salon director and owner as the assistant (Lead) waxologist to maintain salon and provide in depth knowledge and attitude about the culture of the salon.
    • waxologist

    Sales Associate

    Ulta Beauty
    Brentwood, CA
    07.2016 - 12.2019
    • At Ulta Beauty I started as a Beauty Advisory
    • Working as a cashier greeting the guests as they walk into the store.
    • Signing guests up for our loyalty program and our credit card program.
    • Collected payments and provided accurate change.
    • Signing guests up for upcoming events and making appointments for clients
    • Received and displayed product shipments on store retail shelves upon delivery.
    • Tracked company inventories, moved excess stock and arranged products to improve sales
    • Sold various products by explaining unique features and educating customers on proper application or usage.
    • Used technology resources to assist customers in locating and selecting items
    • Booking guests appointments in the salon area, making their confirmation calls and help the stylists with tasks around the salon beauty area.
    • Accredited Clinique consultant
    • Helping the guest achieve their ultimate skin care goal; to diagnose their skin and find them the perfect regimen for their skin type
    • Helping all guests on the sales floor to find their desired skin or makeup products
    • Color matching guests to find the shade of foundation or lipsticks they desire and to help them enhance their natural beauty with the right products to their needs
    • Answered product questions with up-to-date knowledge of sales and promotions.
    • Booking them to come back for a new consultation or a new product we may have for them at the end of a sale or conversation is a great way to ensure to the guest we have their best interest at heart and to ensure them we care about their needs
    • Granting the guest knowledgeable information to make them feel great about buying and trying that product
    • Developed trusting relationships with customers by making personal connections.
    • Tag teaming with the rest of the boutique girls and prestige team to ensure everyone is working as a team.
    • Answered incoming telephone calls to provide store, products and services information.

    Party Host/Jump Patrol

    Rockin Jump
    Brentwood, CA
    01.2016 - 07.2016
    • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
    • Delivered crucial safety information to patrons and checked machinery before starting rides.
    • Prepared equipment, facilities and reusable supplies for each day's use and set up for special events.
    • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
    • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
    • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
    • Kept gym areas clean, organized and free of hazards that could hurt kids.

    Sales Associate

    Leslie Pool Supply
    Antioch, CA
    06.2015 - 07.2015
    • Answered the phones, and did the majority of the water testing for the guests
    • During water testing I was in charge of checking to see if the guests water was ok and what they may of needed to add or take out of their water.
    • Engaged customers in friendly, professional dialogue to determine needs.
    • Answered incoming telephone calls to provide store, products and services information.
    • Inventory checks and managing booking
    • Providing water testing and proper education to guests on their water ph balance
    • Gave step by step instructions on how to properly clean and take care of their pool water
    • Sold pool equipment and filters

    Education

    CNA Certification - CNA

    Bay Area CNA
    Dublin, CA
    10-2023

    Esthetician License - Esthetician

    Esthetician License
    Concord
    11.2019

    High school - GED

    Freedom High School
    Oakley
    06.2015

    Some College (No Degree) - Psychology

    Los Medanos College
    Pittsburg

    Skills

    • Relationship Building
    • Product Demonstrations
    • Verbal and Written Communication
    • Customer Service
    • Application Instruction
    • Equipment Sterilization
    • Covid-19 Cleanliness Guildlines
    • Client Consultations
    • Assessing Skin Condition
    • Personalized Care Regimens
    • Superior Attention to Detail
    • Care Regimen Design
    • [Treatment] Specialist
    • [Treatment] Safety
    • Skincare Sales Background
    • Team Collaboration
    • Team Leadership
    • Management Responsibility
    • Health care
    • Vital signs monitoring
    • Feeding Assistance
    • Patient Relations
    • Patient Observation
    • Universal Precautions
    • Patient Positioning

    Certification

    • CNA certification

    Timeline

    Licensed Esthetician

    Radiant Waxing
    02.2021 - Current

    Sales Associate

    Ulta Beauty
    07.2016 - 12.2019

    Party Host/Jump Patrol

    Rockin Jump
    01.2016 - 07.2016

    Sales Associate

    Leslie Pool Supply
    06.2015 - 07.2015

    CNA Certification - CNA

    Bay Area CNA

    Esthetician License - Esthetician

    Esthetician License

    High school - GED

    Freedom High School

    Some College (No Degree) - Psychology

    Los Medanos College

    Similar Profiles

    CREATE PROFILE
    Kayla Martin