Summary
Overview
Work History
Education
Skills
References
Timeline
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Delanie Gamsen

Pembroke Pines

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

4
4
years of professional experience

Work History

Part Time Assistant Manager

Hot Topic
Pembroke Pines
12.2023 - Current
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Supported the store manager in daily operations, ensuring the smooth and efficient functioning of the retail environment.
  • Supervised and motivated team members to meet sales goals, and deliver exceptional customer service.
  • Trained and coached new and existing employees on store procedures, product knowledge, and customer engagement techniques.
  • Handled opening and closing procedures, including cash handling, deposits, and reporting.
  • Resolved customer issues and escalated concerns appropriately, maintaining high satisfaction levels.
  • Maintained visual merchandising standards, and ensured stock levels were optimized and organized.
  • Monitored and analyzed sales data to support sales strategies and promotional planning.
  • Enforced company policies, procedures, and compliance with safety and loss prevention protocols.

Sales Associate

Journeys Kidz
Pembroke Pines
06.2021 - 08.2023
  • Conduct customers needs
  • Operated cash register for cash, checks, and credit card transactions with 100% accuracy by counting down my registers every hour to make sure there is no cash discrepancy.
  • Assist in maintaining merchandise visuals, making pricing signage to reflect any changes/revision assisting in markdowns on the selling floor.
  • Assists with merchandise flow, including receiving shipments, replenishment, fitting room, returns, markdowns and price management.

Education

Associate of Arts -

Mars Hill University
North Carolina

Skills

  • Customer service
  • Visual merchandising
  • Inventory management
  • Sales analysis
  • Team leadership
  • Employee training
  • Cash handling
  • Conflict resolution
  • Coaching and mentoring
  • Orientation and training
  • Employee performance evaluation
  • Team collaboration
  • Goal setting
  • Recruiting and interviewing
  • Time management
  • Sales monitoring
  • Strategic thinking
  • Policy enforcement

References

References available upon request.

Timeline

Part Time Assistant Manager

Hot Topic
12.2023 - Current

Sales Associate

Journeys Kidz
06.2021 - 08.2023

Associate of Arts -

Mars Hill University

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