Jocelyn Skelly
Cincinnati
Summary
Passionate and hardworking professional recognized for my adaptability and proactive approach. Key strengths in identifying and addressing issues. Focused on optimizing processes, supporting my team and their objectives to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Office Manager & EHS Coordinator
Matthews International
04.2022 - Current
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Worked with senior management to initiate new projects and assist in various processes updates and implementation.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Completed human resource operational requirements, particularly for onboarding and benefits assistance.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements.
- Maintained databases to track, analyze, and report on project development and monitor labor use and patterns.
Insurance Agent
New York Life Insurance Co
03.2021 - 01.2022
- Determined clients' financial needs by assessing existing coverage and aligning new products and services with their long-term goals
- Cultivated new business by offering presentations on financial well-being to individuals and groups
- Created and implemented business and marketing plans to drive growth
- Completed ongoing training to enhance knowledge of FMLA, COBRA and various forms of Life, Disability and Long-Term Care Insurance
Research Assistant
Center for Organizational Leadership
08.2017 - 08.2020
- Planned, modified, and executed research techniques, procedures, and tests
- Wrote and edited data collection forms and questionnaires
Human Resources Intern
Luxottica
05.2019 - 07.2019
- Led the development of a key talent training module designed to support store personnel to identify and build transferrable competencies and apply to future internal roles
- Collaborated with management to build and implement effective, modern talent map and internal promotion structure
- Maintained job requirements and job descriptions for key positions
- Created updated resources to improve lower management recruiting and networking
- Drafted copy for documents, social media posts and internal memoranda
Sales Associate
DSW
08.2018 - 11.2018
- Developed positive customer relationships through friendly greetings and excellent service
- Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members
Associate Cashier
Panera Bread
05.2015 - 08.2017
- Trained new cashiers on procedures, customer service and sales techniques
- Described products and services in detail
- Assisted customers in selecting items based on needs
Research Assistant
Juniata College
08.2016 - 01.2017
- Planned, modified, and executed research techniques, procedures, and tests
- Performed statistical, qualitative and quantitative analysis
- Worked with principal investigators to coordinate qualitative research
Education
Bachelor of Science - Psychology, Political Science
University of Cincinnati
Cincinnati, OH12.2019
Skills
- Project tracking
- Policy and Benefit Communication
- Data review
- Managing Training Content
- Financial analysis
- Customer relations
Additional Interests
- Job Readiness Advisor at Center for Addiction Treatment
- Foster parent at Ohio Alleycat Resource
- Volunteer swim instructor for children
- Varsity and Collegiate Athlete
Languages
English
Full Professional
French
Limited Working
American Sign Language
Limited Working
Timeline
Office Manager & EHS Coordinator
Matthews International
04.2022 - Current
Insurance Agent
New York Life Insurance Co
03.2021 - 01.2022
Human Resources Intern
Luxottica
05.2019 - 07.2019
Sales Associate
DSW
08.2018 - 11.2018
Research Assistant
Center for Organizational Leadership
08.2017 - 08.2020
Research Assistant
Juniata College
08.2016 - 01.2017
Associate Cashier
Panera Bread
05.2015 - 08.2017
Bachelor of Science - Psychology, Political Science
University of Cincinnati
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