Gladys Rodriguez
Philadelphia,Pennsylvania
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Skilled with working with client and vendors to plan unique events from start to finish while proactively managing risk and potential problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Attendance Designee Case Manager
Congreso De Latinos Unidos
Philadelphia, PA
02.2023 - Current
- Provided case management services including intake, assessment, advocacy, referral and monitoring of families based on attendance barriers.
- Maintained accurate records of attendance and absences for all students and staff in the school.
- Monitored tardiness, excused and unexcused absences, and early dismissals by verifying notes from parents and guardians or other authorized personnel.
- Assisted with scheduling meetings between administrators, counselors, teachers, and parents and guardians as necessary to discuss a student's attendance issues.
- Prepared reports and compiled attendance information for submission to school district and state.
- Developed strategies for improving overall school-wide attendance rates.
- Informed parents of unexcused student absences to discuss with student and take corrective action.
Case Manager
Turning Points for Children (Cua 9)
Philadelphia, PA
01.2022 - 02.2023
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Compiled reports on cases and submitted them to supervisors as required.
- Conducted home visits to assess the safety of living environments for clients.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Attended court hearings as a representative of the organization.
Education
Bachelor of Arts - Psychology
Holy Family University
Philadelphia, PA12-2021
Skills
- Referral Coordination
- Community Outreach
- Records Management
- Client Advocacy
- Case Management
- Strong Organization
- Interpersonal Abilities
- Meeting Planning
- Event Planning
- Expense Tracking
Certification
- Statewide Adoption and Permanency Network Independent Living Services
- Foundation of Domestic and Sexual Violence Training
- Recognizing and Reporting Child Abuse; Mandated and Permissive Reporting in Pennsylvania
- LBGTQ Youth in Child Welfare Training
- Cultural Awareness Training
- Special Needs Planning Workshop
- Community School Early Intervention
References
References available upon request.
Timeline
Attendance Designee Case Manager
Congreso De Latinos Unidos
02.2023 - Current
Case Manager
Turning Points for Children (Cua 9)
01.2022 - 02.2023
Bachelor of Arts - Psychology
Holy Family University
- Statewide Adoption and Permanency Network Independent Living Services
- Foundation of Domestic and Sexual Violence Training
- Recognizing and Reporting Child Abuse; Mandated and Permissive Reporting in Pennsylvania
- LBGTQ Youth in Child Welfare Training
- Cultural Awareness Training
- Special Needs Planning Workshop
- Community School Early Intervention
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