Hannah Hagan
Tompkinsville,KY
Summary
Knowledgeable and dedicated customer service professional with extensive experience in different industry's from construction to the office. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Rental Agent
Southern Cross Estates
04.2023 - Current
- Collected rent and security deposits to provide timely payments to property owners.
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Managed move-in/move-out processes efficiently, ensuring smooth transitions for both tenants and property owners.
- Streamlined the rental application process for efficiency, reducing processing time and improving client experience.
- Kept meticulous records of all transactions, providing transparent communication between all parties involved in the rental process.
Life Insurance Sales Agent
WoodmenLife
02.2023 - 04.2023
- Retained valuable customers through diligent follow-up communication efforts after initial policy purchase, fostering long-term loyalty.
- Maintained detailed records of all client interactions, ensuring accuracy and efficiency in tracking progress toward sales targets.
- Conducted comprehensive financial needs assessments for clients, leading to personalized policy recommendations that met their specific objectives.
- Successfully met or exceeded sales quotas on a consistent basis through strategic planning, effective communication skills, and a commitment to understanding client needs.
Traffic Control Flagger
Scottys Contracting
04.2022 - 02.2023
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
Education
Associate of Science - Buisness Adminstration
South Central Community And Technical College
Glasgow, KY12.2025
High School Diploma -
Monroe County High School
Tompkinsville, KY05.2016
Skills
- Property Management
- Cash Handling
- Accuracy and efficiency
- Customer Service
- Data Entry
- Payment Processing
- Customer Transactions
- Document Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Dependable and Responsible
Certification
- CNA - Certified Nursing Assistant
Timeline
Rental Agent
Southern Cross Estates
04.2023 - Current
Life Insurance Sales Agent
WoodmenLife
02.2023 - 04.2023
Traffic Control Flagger
Scottys Contracting
04.2022 - 02.2023
Associate of Science - Buisness Adminstration
South Central Community And Technical College
High School Diploma -
Monroe County High School
- CNA - Certified Nursing Assistant
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