Highly motivated and experienced nurse with more than 30 years of experience in various healthcare settings. Possessing a strong background in nursing education and training, including program development and curriculum design. Proven track record of developing and delivering training programs for healthcare professionals. Adept at managing projects and budgets, and skilled in communication and teamwork.
Overview
34
34
years of professional experience
Work History
Director of Staff Development
NYC Department Of Health Office Of School Health
10.2019 - Current
Direct and manage a staff development unit consisting of 20 team members of staff development nurse educators,diabetes nurse educators and administrative support staff.
Developed and delivered new hire training programs and continuous professional development for over 1500 employees.
Performed reviews of employee work performance to check for areas in need of additional training.
Created and managed continuous improvement classes and training programs targeted to new and incumbent employees.
Assisted with development of new diabetes training curriculum and diabetes workforce unit.
Direct and manage diabetes unit/team consisting of 1 diabetes nursing supervisor, 5 diabetes nurse educators and 2 program coordinators.
Monitor employee performance to look for areas in need of improvement.
Collaborate with nursing leadership and OSH recruitment team in recruitment, creating job descriptions and onboarding efforts
Collaborate with managers to identify internal talent and plan development pathways.
Collaborate with department supervisors to identify talented employees and plan out paths for development and promotion.
Evaluate success of training programs and recommend improvements to upper management to enhance effectiveness.
Coordinated technical training and personal development classes for staff members.
Developed and delivered new employee onboarding and training sessions via virtual platforms such as Zoom, MS Teams, Cisco Webex.
Review and edit all training materials for accuracy and company policy compliance.
Manage new employee orientation training process for more than 200 employees each year.
Select and assign instructors to conduct specific training programs.
Research and obtained evidence-based course materials to achieve training objectives.
Direct training programs and development paths for supervisors.
Directed field training to enhance participants' skills.
Train employees to perform cross-training exercises with experienced workers.
Test all training software and hardware prior to commencing training programs.
Implement new learning strategies depending upon employees' skill levels.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Organize and edit training manuals, multimedia visual aids, and other educational materials.
Develop surveys and post tests to identify training needs.
Analyze effectiveness of training programs at all levels and recommend updates.
Created in-depth training manual for all employees.
Review and update policy and procedure manual
Review and update programs forms website.
Conduct training courses and prepared videos for long-term use.
Developed departmental systems and procedures to better align workflow processes.
Conduct orientation sessions and organized on-the-job training for new hires.
Communicate all learning and performance objectives, schedules, and training assessments to upper management.
Participate in programs procurement and budget planning.
Liaise with colleges and universities to promote advance nursing educational opportunities to promote nursing profession.
Participates in special projects as needed such as developing online courses, obtaining CNE credits for staff development, and development of preceptor program.
Manage CPR trainings.
Collaborate and maintain relationships with external stakeholders.
Public Health Nurse III- Staff Development Coordinator
NYC Department of Health, School Health
10.2015 - 10.2019
Implement and conduct orientation programs for 150 + newly hired personnel annually.
Assist with planning and developing curriculum.
Identify staff development needs and formulate educational activities.
Collected, reviewed and analyzed data pertaining to staff development activities
Serves as resource for field staff
Asthma Education Support Liaison
Oversee and evaluate college affiliation nursing preceptor program
Assumed responsibility in absence of staff development director.
Designed surveys, preserving confidentiality of participants and program information.
Collected and organized quality data from multiple sources and disseminated to appropriate individuals.
Attended research meetings, took notes and provided accurate updates on projects.
Drafted and edited correspondence and prepared meeting materials.
Collected, organized and disseminated quality data from multiple sources.
Conducted needs assessments to determine which materials and services were warranted for each individual case.
Coordinated work groups and outreach activities.
Participated in various external stakeholders work groups
Supervising Public Health Nurse III
NYC Department of Health
03.2003 - 10.2015
Oversight of approximately 50 staff members to include Public Health Nurses, Public Health Advisers, Public Health Assistants and Administrative staff.
Oversaw and monitored implementation of program, policies and special projects.
Assigned, scheduled, supervised, evaluated and provided progressive discipline and performance improvement plans to staff.
Met with members of public and local leaders at various community events and discussed ways to reduce illness and promote health in school community.
Provided materials and answered questions from school nurses and school community during communicable disease outbreaks, while advising on protective measures.
Public Health Nurse II
NYC Department of Health, School Health
06.2000 - 02.2003
Plans for, conducts and instruct staff in new procedures and/or job skills as needed.
Performed orientations for over 150 new employees annually to Office of School Health policies and procedures when indicated.
Prepared oral and written reports as required.
Supervised Office of School Health personnel at Intermediate Level, evaluates performance and takes corrective action according to agency guidelines.
Special Projects as assigned by District Supervising Nurse
Participate in interview process for new staff.
Public Health Nurse I
NYC Department of Health, School Health
02.1996 - 06.2000
Acting as member of health team, uses nursing process to assess, plan, implement and evaluate health needs of students.
Coordinated activities of health staff in assigned school to ensure that every student has documented new admission examination.
Engaged in case-finding, referral and case management activities in conjunction with school health team and community providers.
Implemented OSH standardized tracking system for follow-up of students.
Directed health staff in delivering first aid and also performed on limited basis.
Developed individualized health care plans for students with chronic health problems.
Conducted teacher-nurse conferences to identify student health problems and provided opportunity to reinforce specific recommendation by health providers.
Provided on-going health education programs to student, parents and staff.
Prepared monthly statistical reports to supervisor for program evaluation and on-going needs assessment.
Also served resource to school and community regarding health issues.
Clinical Nurse Medicine, Oncology and Adult ICU
New York-Presbyterian Brooklyn Methodist Hospital
02.1991 - 12.1998
Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
Monitored 5 to 7 patients daily, medication administration, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
Patient and Family health education
Supervision of ancillary staff
Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
Demonstrated knowledge of technical procedures and proper equipment use.
Visiting Nurse
Visiting Nurse Services Of New York
01.1995 - 12.1996
Educated patients and families regarding disease processes, interventions and lifestyle changes.
Assessed home situations of 5 to 10 patients daily to recommend parameters to best meet identified needs.
Implemented patient-specific nursing care plans and interventions to decrease risk of disease exacerbation.
Coordinated and consulted with members of healthcare team to assess, plan, implement and evaluate patient care plans.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Evaluated patient histories, complaints, and current symptoms.
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information.
Recorded details regarding therapies to keep patient charts updated.
Education
Master of Science - Nursing Informatics
Walden University
Minneapolis, MN
11.2015
Bachelor of Science - Nursing
Long Island University
Brooklyn
02.1991
Skills
Policy and curriculum development
Project and Budget Management
Staff supervision and mentorship
Training and education program development and delivery
Communication and interpersonal skills
Problem-solving and critical thinking skills
Leadership training
Public speaking
New hire on-boarding
Interviewing and hiring
Knowledgeable in MS Word, MS Excel, MS Powerpoint, Google Docs
Public Health Point of Distribution Core Team Operations
Training delivery
Curriculum Design
Organizational Development
Learning Management Systems
Diversity and Inclusion
Recruitment Strategies
Onboarding Programs
Workforce Planning
Mentoring Programs
Teamwork and Collaboration
Time Management
Multitasking
Employee Onboarding
Adaptability and Flexibility
Conflict Resolution
Affiliations
Member -National Association of School Nursing
Member- National Association of Nursing Professional Development
Member - New York State Association of School Nurses
Additional Information
Member of Sigma Theta Tau Honor Society of Nursing
Recipient of the Roger Platt Award for Outstanding Performance in School Nursing 2023 - 2024
Co-Author of "Taking the Fear Out of Diabetes Care" NASN 2024 Presentation
Professional Registered Nurse (New York State) #431890
BCLS certified
Timeline
Director of Staff Development
NYC Department Of Health Office Of School Health
10.2019 - Current
Public Health Nurse III- Staff Development Coordinator
NYC Department of Health, School Health
10.2015 - 10.2019
Supervising Public Health Nurse III
NYC Department of Health
03.2003 - 10.2015
Public Health Nurse II
NYC Department of Health, School Health
06.2000 - 02.2003
Public Health Nurse I
NYC Department of Health, School Health
02.1996 - 06.2000
Visiting Nurse
Visiting Nurse Services Of New York
01.1995 - 12.1996
Clinical Nurse Medicine, Oncology and Adult ICU
New York-Presbyterian Brooklyn Methodist Hospital
02.1991 - 12.1998
Master of Science - Nursing Informatics
Walden University
Bachelor of Science - Nursing
Long Island University
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