Isiah Williams
Bronx ,NY
Summary
Dedicated healthcare worker with over 10 years of customer service experience; Skilled leader and team member; Ability to maintain a positive attitude and positive work environment; Demonstrates ability to establish trust, emote genuine patient care, and manage crisis situations; Highly organized and able to efficiently prioritize multiple tasks
Overview
16
16
years of professional experience
Work History
Patient Generalist
MedRite Urgent Care
01.2023 - Current
- Greet patients and visitors in a personable and energetic manner upon entry
- Patient intake and registration ensuring that all feasible needs are met
- Complete and confirm insurance eligibility
- Perform observation and monitoring of patient ensuring safety
- Record patient date in HOST (OTI) system
- Ability to multi-task in a fast pace work environment while remaining organized and professional
- Assist with meal delivery, setup, breakdown and supply guests with snacks
Maintenance Associate
Mount Sinai Hospital
05.2014 - 12.2022
- Assist team members with daily operations
- Responsible for sanitizing, cleanliness, and sustentation of assigned areas within the Medical Center under strict procedures to ensure safety of both patients and guests
- Sweep, mop, vacuum, and polish floors using buffing/burnishing machines
- Perform general upkeep and repairs on facility products
- Take inventory of supplies and maintain stock rooms in good condition
- Assist in the application and removal of restraints with the safety of the patient in mind
Executive Assistant
The Braxx
02.2012 - 05.2014
- Manage corporate credit card accounts and reconcile corporate credit card expense reports
- Coordinate travel arrangements, including booking flights, hotel accommodations, car services, and miscellaneous services
- Manage scheduling and coordination of meetings for executives
- Performed administrative tasks
Maintenance Worker
ABC Carpet & Home
12.2010 - 03.2012
- Cleaned designated areas and disposed of garbage in accordance with facility schedule
- Performed minor repairs to lighting, heating, and air conditioner units; kept equipment in working order
- Ordered maintenance supplies within the company budget
- Assisted with inventory control and provided customer services as needed
Security Officer
Mercy College
01.2008 - 12.2010
- Maintain a professional and positive demeanor at all times
- Provide clear, quiet, safe and secure environment for all visitors and staff
- Verified appropriateness of persons on university campus; check ID badges
- Monitor surveillance footage for suspicious activity
- Support loss prevention
Education
GED -
Adult And Continuing Education
The Bronx, NY08.2005
Skills
- Problem solving
- Legal writing,
- Proficient communication
- Knowledge of medical terminology
- Active listening
- Computer tech savvy
- Ability to follow cleaning protocols
Timeline
Patient Generalist
MedRite Urgent Care
01.2023 - Current
Maintenance Associate
Mount Sinai Hospital
05.2014 - 12.2022
Executive Assistant
The Braxx
02.2012 - 05.2014
Maintenance Worker
ABC Carpet & Home
12.2010 - 03.2012
Security Officer
Mercy College
01.2008 - 12.2010
GED -
Adult And Continuing Education
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