Angela Sage
Costa Mesa,CA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
22
22
years of professional experience
Work History
Receptionist/New Patient Coordinator
Hematology Oncology Medical Group Of Orange County
07.2007 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Checked patients in, and collected copays
- Prepared patient charts for the Doctors
- Verified Insurances
- Scheduled Patients in person and over the phone
- Contacted other Doctors offices and Hospitals in order to get records for New Patients.
Receptionist
Yorba Linda Family Physicians
01.2002 - 06.2007
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Esperanza High School
Placentia, CASkills
- File Management
- Administrative Support
- Scheduling
- Data Entry
- Multi-Line Telephone Operation
- Mail Handling
- Organization Skills
- Telephone Etiquette
- Professionalism
- Appointment Scheduling
- Records Management
Timeline
Receptionist/New Patient Coordinator
Hematology Oncology Medical Group Of Orange County
07.2007 - Current
Receptionist
Yorba Linda Family Physicians
01.2002 - 06.2007
High School Diploma -
Esperanza High School
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